fix problems on Loop [iphone]

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—— Run into issues on Loop? Get help pending when official support gets back to you!

Loop: The Matchmaking App
Info:
company: LOOOPMEIN INC.
: http://loopmein.me
: loopmein.me
Chat with our AI-based Loop Support
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Privacy issue

Limited user information

Fix: 1. Update your profile: Ensure your profile is complete with as much information as possible. This may encourage other users to provide more... ⇲
 
Network issue

Inconsistent internet connection errors

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by testing other apps or webs... ⇲
 
Bugs issue

Registration screen is bugged

Fix: 1. Restart the app: Close and reopen the app to see if the issue resolves itself. 2. Check for updates: Ensure you are using the latest vers... ⇲
 
Crashes issue

Loop shuts down upon opening

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. 2. Update the app: Check for updates in the App Store and install an... ⇲
 
Search issue

Cannot filter by specific locations

Fix: 1. Use the general location settings: If the app allows you to set a general location, use that to find matches in nearby areas. 2. Provide... ⇲
 
Notifications issue

No notifications for declined matches

Fix: 1. Check notification settings: Go to Settings > Notifications > Loop: The Matchmaking App and ensure notifications are enabled. 2. Regularl... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. 2. Clear app cache: Of... ⇲
 
Registration issue

Inability to create an account

Fix: 1. Check for app updates: Ensure you are using the latest version of the app. 2. Restart the app: Close and reopen the app to see if the iss... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close background apps: Double-tap the home button and swipe away apps that are running in the background to free up resources. 2. Restart... ⇲
 
Updates issue

New updates introduce more glitches

Fix: 1. Revert to a previous version: If possible, uninstall the app and reinstall an older version if you have access to it. 2. Report the issue... ⇲
 
Messages issue

Limited messaging options for non-singles

Fix: 1. Use available messaging features: Make the most of the existing messaging options by being creative in your conversations. 2. Provide fee... ⇲
 
Customization issue

No option to request intros from multiple friends

Fix: 1. Use existing features: If the app allows you to request intros from one friend, use that feature and ask that friend to introduce you to... ⇲
 
Settings issue

Lack of suggested matches based on preferences

Fix: 1. Update your preferences: Ensure your profile settings are updated with your preferences to help the app suggest better matches. 2. Regula... ⇲
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 what users are saying
Good experience
77.4%

Bad experience
17.3%

Neutral
5.3%

~ from our NLP analysis of 133 combined software ratings.

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 Private Data Loop collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics