fix problems on Addie [iphone]

—— Run into issues on Addie? Get help pending when official support gets back to you!

Addie - ADHD Planner Organizer

Info:

company: Addie App Ltd

: https://addieapp.notion.site/Hi-I-m-Addie-Here-to-help-8b299a13e21942eca6eb4a5c33e30ce1

: addieapp.com

Chat with our AI-based Addie Support

🛠️ Common Addie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

bugs causing tasks to disappear

Fix: 1. **Check for Updates**: Ensure that you are using the latest version of the Addie app. Go to the App Store, search for Addie, and see if a... ⇲

lack of response to support tickets

Fix: 1. **Check Spam/Junk Folder**: Sometimes, responses from support can end up in your spam or junk email folder. Make sure to check there for... ⇲

Notifications issue

insufficient notifications

Fix: 1. **Check Notification Settings**: Go to your iPhone Settings > Notifications > Addie. Ensure that notifications are enabled and set to you... ⇲

Slow issue

Addie frequently lags

Fix: 1. **Close Background Apps**: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe away an... ⇲

Crashes issue

Addie crashes multiple times a day

Fix: 1. **Update the App**: Ensure you have the latest version of Addie installed, as updates often fix stability issues. 2. **Restart the App**... ⇲

Payments issue

issues with subscription recognition

Fix: 1. **Check Subscription Status**: Go to Settings > Your Name > Subscriptions and check if your Addie subscription is active. If not, you may... ⇲

Registration issue

difficulty signing up due to lag

Fix: 1. **Try a Different Network**: If you are on Wi-Fi, switch to mobile data or vice versa. A poor connection can cause lag during the sign-up... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

66.7%

Good experience

16.7%

Neutral

16.7%

~ from our NLP analysis of 12 combined software ratings.

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Private Data Addie collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics