fix problems on Purdue [iphone]

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—— Run into issues on Purdue ? Get help pending when official support gets back to you!

Purdue Mobile Menus
Info:
company: Purdue University
: https://dining.purdue.edu/menus/help.html
: dining.purdue.edu
Chat with our AI-based Purdue Support
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UI issue

Inconsistent menu items

Fix: Check if the app has a refresh option or pull-to-refresh feature. This can help load the most current menu items. If not, try closing the ap... ⇲

Menus do not appear after reinstalling

Fix: After reinstalling, ensure you have a stable internet connection. The app may require internet access to load the menus properly. OR If t... ⇲
 
Crashes issue

Crashes when signing in

Fix: Make sure you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it... ⇲

Purdue crashes within seconds of opening

Fix: Check for any available updates for the app and your iPhone's operating system. Keeping both updated can help improve performance and stabil... ⇲
 
Screen issue

Blank white screen after update

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Purdue Mobile Menus a... ⇲
 
Login issue

Fails to remember login

Fix: Ensure that you have the 'Remember Me' option checked when logging in. This should help the app retain your login information for future ses... ⇲
 
Location issue

Location is incorrect

Fix: Check your iPhone's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for Purdue... ⇲
 
Freezing issue

Freezes at random times

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom) and swi... ⇲
 
Slow issue

Slow loading times

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the loading times improve. OR... ⇲
 
Customization issue

Lacks vegetarian option clarity

Fix: Check if there is a filter or category option within the app that allows you to view vegetarian items specifically. This can help you find s... ⇲

No calorie and nutrition content

Fix: Look for a settings option within the app that allows you to enable nutritional information. Some apps have this feature hidden in the setti... ⇲

No ability to favorite food items

Fix: Check if there is a 'Favorites' or 'Bookmark' feature within the app. This may be located in the menu or settings section. OR If the app... ⇲

No tracking of dining court capacity

Fix: Check if the app has a feature for real-time dining court capacity updates. This may be found in the settings or main menu. OR If the app... ⇲
 
Compatibility issue

Does not support iOS 7 and larger iPhone screens

Fix: If you are using an older iPhone with iOS 7, consider updating your device to a newer iOS version if possible. This can improve compatibilit... ⇲
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 what users are saying
Good experience
48.7%

Bad experience
41.0%

Neutral
10.3%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data Purdue collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location