fix problems on MyMojoHealth [iphone]

​

—— Run into issues on MyMojoHealth? Get help pending when official support gets back to you!

MyMojoHealth
Info:
company: keto-mojo
: https://help.keto-mojo.com
: keto-mojo.com
Chat with our AI-based MyMojoHealth Support
   Hello! How can I assist you?  

characters left:
 
Account issue

MyMojoHealth does not retain history after logging out

Fix: Before logging out, ensure that you have saved all your data. Check if there is an option to export or back up your data within the app sett... ⇲
 
UI issue

Data points in graphs lack detail access

Fix: Explore the app's settings to see if there are options to adjust the level of detail displayed in graphs. Some apps allow you to toggle betw... ⇲

Keyboard does not appear for notes

Fix: Try restarting the app or your iPhone to see if that resolves the keyboard issue. Sometimes, a simple restart can fix temporary glitches.... ⇲

Missing before meal tag

Fix: Check if there is an option to add tags or notes to your readings manually. If the app allows it, you can create a custom tag for before mea... ⇲
 
Screen issue

Screen real estate is not optimized

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with text size and display settings... ⇲
 
Installation issue

MyMojoHealth requires frequent uninstall and reinstall

Fix: To minimize the need for uninstallation, regularly clear the app's cache if the option is available in the settings. This can help improve p... ⇲
 
Syncing issue

Not all readings are saved

Fix: Double-check that you are saving each reading before exiting the app. Look for a 'Save' button or similar option after entering data to ensu... ⇲

Sync often fails

Fix: Ensure that your internet connection is stable and strong. Try switching between Wi-Fi and cellular data to see if that improves syncing per... ⇲
 
Backup issue

Migration to cloud app is cumbersome

Fix: Before migrating, ensure you have a stable internet connection. Follow the migration instructions step-by-step, and take notes on any issues... ⇲
 
Bugs issue

Time-related bugs affect data accuracy

Fix: Check the app's settings to ensure that the time zone is set correctly. Incorrect time zone settings can lead to data inaccuracies. OR If... ⇲
 
Customization issue

Graphs lack customizable views

Fix: Explore the app's settings to see if there are options for customizing graph views. Look for features that allow you to change the type of g... ⇲

Strips are inconveniently packaged

Fix: If the packaging is difficult to open, consider using scissors or a small knife to carefully cut open the strips. Store them in a more acces... ⇲
 
Compatibility issue

MyMojoHealth does not integrate with Apple Health for ketones

Fix: Check the app's settings to see if there is an option to enable integration with Apple Health. Sometimes, this feature needs to be activated... ⇲
 
Privacy issue

MyMojoHealth does not allow permanent deletion of readings

Fix: Check the app's settings for any options related to data management or deletion. Some apps allow temporary deletion, which may be reversible... ⇲
 
Network issue

Bluetooth connection issues

Fix: Ensure that Bluetooth is enabled on your iPhone and that the device you are trying to connect to is also powered on and in pairing mode. Res... ⇲
 
Features issue

MyMojoHealth does not track meal types

Fix: Look for a section in the app where you can manually enter meal types. If available, categorize your meals as you log them. OR If meal ty... ⇲

Lack of meal tracking component

Fix: If the app does not have a built-in meal tracking feature, consider using a dedicated meal tracking app alongside MyMojoHealth to log your m... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.2%

Bad experience
3.4%

Neutral
2.4%

~ from our NLP analysis of 9,982 combined software ratings.

 Switch to these Alternatives:
Fast Like a Girl
Levels - Metabolic Health
Nutrisense: Glucose Monitoring
Lumen - Metabolic Coach
Stelo by Dexcom
D Minder Pro
Carb Manager—Keto Diet Tracker
Fullscript
Signos
Easy Fast: Fasting Tracker App

 Private Data MyMojoHealth collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics