fix problems on Uklon Driver [iphone]

—— Run into issues on Uklon Driver? Get help pending when official support gets back to you!

Uklon Driver

Info:

company: Uklon Ltd

: https://uklon.com.ua/en/user-agreement-en/

Chat with our AI-based Uklon Driver Support

🛠️ Common Uklon Driver Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Uklon Driver loses passenger info with poor internet

Fix: Ensure that you have a stable internet connection before accepting rides. If you notice that your connection is weak, try switching to a dif... ⇲

Uklon Driver shuts down when minimized

Fix: Check your iPhone settings to ensure that the Uklon Driver app has permission to run in the background. Go to Settings > Uklon Driver > Back... ⇲

UI issue

Buttons unresponsive after update

Fix: Try restarting the app to see if that resolves the unresponsive buttons. Double-tap the home button (or swipe up from the bottom on newer iP... ⇲

Compatibility issue

Limited order radius for drivers

Fix: If you find the order radius too limiting, consider adjusting your driving strategy. Try to position yourself in areas with higher demand or... ⇲

Crashes issue

Uklon Driver crashes on iPhone SE

Fix: Ensure that your iPhone SE is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping yo... ⇲

Customization issue

Lack of tariff and order type selection

Fix: If the app does not allow you to select tariffs or order types, check if there are any settings within the app that may need to be adjusted.... ⇲

Background issue

Uklon Driver does not work in background

Fix: To allow the app to work in the background, go to Settings > Uklon Driver and ensure that Background App Refresh is enabled. This setting al... ⇲

Payments issue

High cancellation fines

Fix: To avoid cancellation fines, try to only accept rides that you are confident you can complete. If you anticipate needing to cancel, do so as... ⇲

Inadequate fare rates

Fix: If you feel that the fare rates are inadequate, consider adjusting your driving hours to peak times when demand is higher. This can help you... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.2%

Bad experience

11.0%

Neutral

3.8%

~ from our NLP analysis of 209 combined software ratings.

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Private Data Uklon Driver collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics