fix problems on TGH Virtual Health [iphone]

​

—— Run into issues on TGH Virtual Health? Get help pending when official support gets back to you!

TGH Virtual Health
Info:
company: Tampa General Hospital
: https://www.Tghvirtualhealth.org/login/support
Chat with our AI-based TGH Virtual Health Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Long wait times for provider connection

Fix: 1. Try to schedule your appointment during off-peak hours, such as early morning or late afternoon, to reduce wait times. 2. Ensure that you... ⇲

Inconsistent service quality

Fix: 1. Keep a record of your experiences with the service, noting specific issues and times. This can help you identify patterns and provide fee... ⇲

Extended waiting periods without appointment confirmation

Fix: 1. After scheduling an appointment, check your email for a confirmation message. If you do not receive one, check your spam folder. 2. If yo... ⇲
 
Payments issue

Poor communication of costs and fees

Fix: 1. Before your appointment, ask the provider directly about the costs and fees associated with the services you will receive. 2. Review the... ⇲

Lack of clear pricing for cash patients

Fix: 1. Before your appointment, inquire directly with the provider about the pricing for cash patients. 2. Check the TGH website for any posted... ⇲
 
Syncing issue

Medical history does not migrate from MyChart

Fix: 1. Ensure that your MyChart account is fully updated with your medical history before attempting to link it to TGH Virtual Health. 2. If the... ⇲
 
Registration issue

Account creation issues

Fix: 1. Double-check that you are entering all required information correctly during the account creation process. 2. Ensure that your internet c... ⇲
 
Login issue

Password reset and username recovery failures

Fix: 1. Make sure you are using the correct email address associated with your account when requesting a password reset or username recovery. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
64.7%

Bad experience
35.3%

Neutral
0.0%

~ from our NLP analysis of 17 combined software ratings.

 Switch to these Alternatives:
TampaWell
BayCareAnywhere
BayCare App
MyMoffitt Patient Portal
Watermelon Swim
We Love CAMP
CyraCom Interpreter
Sunshine Health
Explore My Plan
BayCarePlus Medicare Advantage

 Private Data TGH Virtual Health collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics