—— Run into issues on Volunteer Time Tracking? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To manually tally your time, create a simple spreadsheet or use a note-taking app to log your hours as you go. At the end of your volunteeri... ⇲
Fix: Instead of logging time in minutes, consider logging your time in hours and fractions (e.g., 1.5 for one hour and thirty minutes). This can... ⇲
Fix: Try tapping outside the text entry field to minimize the keyboard. If this does not work, check if there are any settings in the app that al... ⇲
Fix: If the sliders are difficult to use, try tapping directly on the time you want to log instead of using the slider. This may allow for more p... ⇲
Fix: If possible, prepare your signature and selfie in advance and save them in your photo gallery for quick access when prompted by the app. O... ⇲
Fix: Copy the Zoom link and paste it into your device's web browser instead of trying to open it directly in the app. This should allow you to ac... ⇲
Fix: Check your app settings for any options related to session timeouts or automatic sign-outs. If available, adjust these settings to extend yo... ⇲
Fix: Check your device settings to ensure that autofill is enabled for email fields. This can help save your login email for future use. OR Co... ⇲
Fix: If face recognition is not an option, consider using a strong password for logging in. Make sure to remember it or store it securely in a pa... ⇲
Fix: After an update, re-enter your login credentials and ensure that you save them in a password manager to avoid losing them again. OR Check... ⇲
Fix: Ensure you are entering the correct email and password. If you forget your password, use the 'forgot password' feature to reset it. OR If... ⇲
Fix: Use a desktop or laptop computer to access the full reporting features of the app if available, as mobile versions often have limited functi... ⇲
Fix: Create a separate list or spreadsheet to track inactive volunteers manually, which can help you keep your records organized until the app pr... ⇲
Fix: If the app does not allow you to manage hours for others, consider using a shared document or spreadsheet where all volunteers can log their... ⇲
Fix: Explore the app thoroughly to find any hidden features that may not be immediately obvious. Sometimes, features are tucked away in menus or... ⇲
Fix: Check if there is a specific section in the app dedicated to viewing your logged hours. If not, consider keeping a separate log of your hour... ⇲
Fix: Review any available user guides or FAQs within the app or on the website to clarify the registration process. OR Try to follow the promp... ⇲
Fix: Check the app's main menu or settings for a registration option. If you cannot find it, try reinstalling the app to see if it appears after... ⇲
Fix: If the app prompts for login without a clear registration option, try restarting the app or reinstalling it to see if the registration link... ⇲
Fix: If you are required to create an account, ensure you have all necessary information ready before starting the process to streamline your exp... ⇲
Fix: Ensure you are following the correct steps for account creation. Double-check your internet connection and try again. OR If you encounter... ⇲
Fix: If there is no visible option to create an account, check the app's settings or help section for guidance on how to proceed with registratio... ⇲
Fix: Try closing the app completely and restarting it. If the issue persists, consider uninstalling and reinstalling the app to clear any glitche... ⇲