fix problems on MIT Atlas [iphone]

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—— Run into issues on MIT Atlas? Get help pending when official support gets back to you!

MIT Atlas
Info:
company: Massachusetts Institute of Technology
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Updates issue

Updates take too long

Fix: To speed up updates, ensure you are connected to a strong Wi-Fi network. Avoid using cellular data for updates, as it can be slower and may... ⇲

No option to use app without updating

Fix: If you need to use the app urgently, check if there is a web version available that you can access through a browser until you can update th... ⇲
 
Notifications issue

Inconsistent notification timing

Fix: Check your notification settings for the app. Go to 'Settings' > 'Notifications' > 'MIT Atlas' and ensure that all notification options are... ⇲

Lack of widget reminders

Fix: If the app does not support widgets, consider using a third-party widget app that can integrate with MIT Atlas. Look for apps that allow you... ⇲

Confusing test result notifications

Fix: Review the app's help or FAQ section for guidance on understanding test result notifications. This can provide clarity on what each notifica... ⇲
 
UI issue

Clunky user interface

Fix: Familiarize yourself with the app's layout by exploring each section. Spend some time navigating through the app to understand its features... ⇲

Unpleasant visual transitions

Fix: Check if there are any settings within the app to adjust visual effects or transitions. Some apps allow you to toggle animations on or off f... ⇲
 
Security issue

Multi-factor authentication issues

Fix: Ensure that your authentication app (if used) is up to date. Check for updates in the App Store and install them to avoid compatibility issu... ⇲
 
Compatibility issue

Limited device compatibility

Fix: Check the app's compatibility requirements in the App Store. If your device is not supported, consider using an older version of the app if... ⇲
 
Features issue

Missing features

Fix: Explore the app thoroughly to ensure the features are not hidden in submenus. Sometimes, features are not immediately visible and require so... ⇲
 
Support issue

Poor support for basic tasks

Fix: Create a checklist of the basic tasks you find difficult and search for online tutorials or guides that can help you navigate these tasks mo... ⇲
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