—— Run into issues on Live Transcribe? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure you have a stable and fast internet connection. If you're on Wi-Fi, try moving closer to the router or switching to a wired connectio... ⇲
Fix: To keep the app active, adjust your iPhone's settings to prevent it from going to sleep. Go to Settings > Display & Brightness > Auto-Lock a... ⇲
Fix: Regularly save your recordings manually within the app. Check if there is an option to export or back up recordings to a cloud service or yo... ⇲
Fix: Break longer recordings into shorter segments before uploading them for summarization. This can help you manage the audio length limitations... ⇲
Fix: Check the app settings to see if there is an option to save audio recordings after transcription. Enable this feature if available. OR Re... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting Live Transcribe, and choosing 'Offload App'. This can help... ⇲
Fix: Ensure that you are in a quiet environment with minimal background noise when recording. This can significantly improve transcription accura... ⇲
Fix: Review the premium features to ensure you are utilizing them correctly. Sometimes, features may require specific settings or conditions to w... ⇲
Fix: Review the premium features list to ensure you are aware of all functionalities available to you. Sometimes, features may not be immediately... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if the issue... ⇲
Fix: Manage your subscription through the App Store. Go to Settings > [your name] > Subscriptions to view and modify your subscription settings.... ⇲
Fix: Evaluate your usage of the app to determine if the premium subscription is necessary. If not, consider downgrading to the basic version. O... ⇲
Fix: Close other apps running in the background to free up system resources. This can help improve the performance of Live Transcribe. OR Ensu... ⇲
Fix: Check the app settings to see if there are notification options that can be enabled for large file uploads or processing. OR Set a timer... ⇲
Fix: Free up space on your device by deleting unused apps, photos, or files. Go to Settings > General > iPhone Storage to see what can be removed... ⇲
Fix: Take time to explore the app's settings and features. Familiarizing yourself with the layout can help reduce confusion over time. OR Look... ⇲