fix problems on FOUNDATION Field Log [iphone]

​

—— Run into issues on FOUNDATION Field Log? Get help pending when official support gets back to you!

FOUNDATION Field Log
Info:
company: Foundation Software, Inc.
: https://www.foundationsoft.com/why-foundation/contact/
: www.foundationsoft.com
Chat with our AI-based FOUNDATION Field Log Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Confusing navigation

Fix: Take some time to explore the app's layout. Familiarize yourself with the main sections and features. You can also check if there are any tu... ⇲

Poor user experience

Fix: Take note of specific areas that are frustrating and try to adapt your workflow to minimize these issues. For example, if navigation is diff... ⇲

Difficult for non-tech savvy users

Fix: Consider creating a simple user guide or tutorial for yourself or others who may struggle with the app. This can include step-by-step instru... ⇲

Unintuitive interface

Fix: Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help improve your experience over tim... ⇲
 
Crashes issue

FOUNDATION Field Log crashes frequently

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for FOUNDATION Field Log, and check for updates. If an upda... ⇲
 
Bugs issue

Time submission fails

Fix: Check your internet connection to ensure it is stable. If you are on a weak Wi-Fi signal, try switching to cellular data or moving closer to... ⇲

Duplicate time entries

Fix: Before submitting your time, review your entries carefully to ensure there are no duplicates. If duplicates are found, delete them before fi... ⇲

No record of submitted time

Fix: Check if there is a 'Submitted' or 'History' section within the app where you can view past submissions. If not, consider keeping a manual l... ⇲

Timecards disappearing

Fix: Check if there is a 'Drafts' or 'Pending' section in the app where your timecards may be saved temporarily before submission. OR If timec... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
 
Glitches issue

Glitches when creating timecards

Fix: Try restarting the app or your device to see if this resolves the glitches. Sometimes, a simple restart can fix temporary issues. OR If g... ⇲
 
Updates issue

Lack of updates

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app. Enable automatic updates in your iPhone settings... ⇲
 
Features issue

Missing functionality for multiple cost codes

Fix: Check if there are any settings within the app that allow you to enable or manage multiple cost codes. This may be found in the settings or... ⇲

Lack of API integration

Fix: Explore if there are any third-party tools or services that can help bridge the gap between the app and other software you use. Sometimes, i... ⇲
 
Syncing issue

Inconsistent syncing

Fix: Ensure that you have a stable internet connection when using the app, as syncing issues often arise from poor connectivity. Try switching be... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for any help or FAQ sections that may provide answers to common issues. Sometimes, user forums can also be a good resource for... ⇲
 
Account issue

No access to submitted entries

Fix: Look for a 'History' or 'Submitted Entries' section within the app. If this feature is not available, consider keeping a manual log of your... ⇲
 
Network issue

Requires constant internet connection

Fix: If possible, download any offline features or data that the app may offer. This can help reduce reliance on a constant internet connection.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
80.6%

Good experience
16.0%

Neutral
3.4%

~ from our NLP analysis of 263 combined software ratings.

 Switch to these Alternatives:
WorkMax
Raken Construction Management
ExakTime Mobile–Time Clock App
Procore
QuickBend: Conduit Bending
Hilti ON!Track 3
Empower: Worker Enablement
GotSafety2.0
IUPAT Mobile Member Portal
Bluebeam Revu for iPad

 Private Data FOUNDATION Field Log collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics