fix problems on Clever Dog [iphone]

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—— Run into issues on Clever Dog? Get help pending when official support gets back to you!

Clever Dog
Info:
company: 赛蓝
: http://www.jfgou.com/
: www.jfgou.com
Chat with our AI-based Clever Dog Support
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Messages issue

Messages cut off

Fix: Check if you have the latest version of the app installed. If not, update it through the App Store. If the problem continues, try clearing t... ⇲
 
Audio issue

Audio and mic capabilities missing

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Microphone and ensure that Clever Dog is enabled. If it is alr... ⇲

Unwanted external audio

Fix: Check the app settings for any options related to audio playback or notifications and adjust them accordingly to minimize external audio int... ⇲
 
Video issue

Video playback not working

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. If the issue persists, try... ⇲

Inability to replay videos

Fix: Check if there is a specific button or option within the app to replay videos. If not, try closing the app and reopening it to see if the op... ⇲
 
Ads issue

Full screen ads upon opening

Fix: If the ads are intrusive, consider checking if there is a premium version of the app available for purchase that removes ads. This can provi... ⇲

Ads before accessing camera

Fix: Look for an option in the app settings to disable ads or to purchase an ad-free version. This can help you access the camera without interru... ⇲

Unusable due to ads

Fix: Check if there is a premium version of the app that offers an ad-free experience. If so, consider upgrading to improve usability. OR If a... ⇲

Ads covering UI elements

Fix: Try rotating your device to landscape mode to see if the ads reposition themselves and allow access to the UI elements. OR If the ads are... ⇲

Difficult to close ads

Fix: Try tapping the 'X' or 'Close' button on the ad multiple times, as sometimes it may not register the first tap. If that doesn't work, try ro... ⇲
 
Settings issue

Cannot update WiFi settings

Fix: Ensure that you are connected to the internet. If you are, try restarting the Clever Dog app and then attempt to update the WiFi settings ag... ⇲
 
Security issue

No access to security footage

Fix: Ensure that your device is connected to the internet and that the Clever Dog app is updated to the latest version. If the footage is still i... ⇲
 
Instructions issue

Instructions unclear

Fix: Look for a help or FAQ section within the app that may provide clearer instructions. If available, consult the user manual or online resourc... ⇲
 
Login issue

No longer allows login

Fix: Check your internet connection to ensure it is stable. If you are connected, try resetting your password through the app or website to regai... ⇲
 
Support issue

Lack of Alexa integration guidance

Fix: Search for online resources or forums that discuss Clever Dog and Alexa integration. Many users share their experiences and solutions that c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
59.6%

Good experience
28.7%

Neutral
11.8%

~ from our NLP analysis of 136 combined software ratings.

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 Private Data Clever Dog collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers

  Cost of Subscriptions
  1. 7 day loop recording(1 month): $5.99 7 day loop recording(1 month)
  2. 7 day loop recording(3 month): $17.99 7 day loop recording(3 month)
  3. 7 day loop recording(1 month): $4.99 7 day loop recording(1 month) promotion
  4. Hsd Service(1 month): $3.99 Humanoid Inspection Service(1 month)
  5. 7 day loop recording(12 month): $59.99 7 day loop recording(12 month)
  6. 30 day loop recording(1 month): $11.99 30 day loop recording(1 month)
  7. 7 day loop recording(3month): $12.99 7 day loop recording(3month) promotion
  8. 30 day loop recording(12 month: $124.99 30 day loop recording(12 month)
  9. 7 day loop recording(12 month): $46.99 7 day loop recording(12 month)promotion
  10. 30 day loop recording(1 month): $8.99 30 day loop recording(1 month) promotion