fix problems on ChargedUp [iphone]

—— Run into issues on ChargedUp? Get help pending when official support gets back to you!

ChargedUp

Info:

company: Innovate Energy Solutions Ltd

: https://www.chargedup.green/contact-us

: www.chargedup.green

Chat with our AI-based ChargedUp Support

🛠️ Common ChargedUp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ChargedUp crashes during phone number verification

Fix: 1. Restart the App: Close the ChargedUp app completely and restart it. This can often resolve temporary glitches. 2. Update the App: Check... ⇲

No available dock locations visible

Fix: 1. Check Location Services: Ensure that location services are enabled for the ChargedUp app. Go to Settings > Privacy > Location Services an... ⇲

Payments issue

Charges incurred without successful rental

Fix: 1. Review Transaction History: Check your transaction history in the app to confirm the charges. Go to your account settings and look for a... ⇲

Registration issue

Requires UK phone number for registration

Fix: 1. Use a UK Virtual Number: Consider using a virtual phone number service that provides UK numbers. Services like Google Voice or other VoIP... ⇲

Messages issue

SMS activation fails for non-UK numbers

Fix: 1. Use a UK Virtual Number: Similar to the registration issue, using a virtual UK number can help you receive the SMS activation code. 2. C... ⇲

Network issue

ChargedUp claims to be offline

Fix: 1. Check Internet Connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and mobile data to see if th... ⇲

Compatibility issue

Limited to UK phone numbers only

Fix: 1. Use a UK Virtual Number: As mentioned earlier, using a virtual phone number service can help you bypass this limitation. 2. Explore Othe... ⇲

Support issue

Poor customer service experience

Fix: 1. Use In-App Support: Check if the app has an in-app support feature or FAQ section that may address your concerns. 2. Document Your Issue... ⇲

Bugs issue

Wasted time during app usage

Fix: 1. Set Clear Goals: Before using the app, determine what you want to achieve (e.g., finding a dock, renting a charger) to stay focused. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.8%

Bad experience

9.2%

Neutral

0.0%

~ from our NLP analysis of 120 combined software ratings.

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Private Data ChargedUp collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics