fix problems on GetMyBoat [iphone]

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—— Run into issues on GetMyBoat? Get help pending when official support gets back to you!

GetMyBoat
Info:
company: GetMyBoat, Inc
: https://getmyboat.com/journal/
: www.getmyboat.com
Chat with our AI-based GetMyBoat Support
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Safety issue

Lack of safety training

Fix: Before booking a boat, inquire directly with the owner about their safety protocols and any training they provide. You can ask for documenta... ⇲
 
Payments issue

Hidden non-refundable service fees

Fix: Always read the fine print before confirming your booking. Look for any mention of service fees in the terms and conditions. If you find any... ⇲

Unclear refund policies

Fix: Before making a booking, ask the boat owner directly about their refund policy. Get this information in writing through the app's messaging... ⇲

Unexpected charges after booking

Fix: Review your booking summary carefully before confirming. Make sure to check for any additional charges that may apply, such as cleaning fees... ⇲

Delayed refunds

Fix: If you are waiting for a refund, keep a record of your refund request and any communication with customer service. This can help you follow... ⇲
 
Messages issue

Inconsistent communication from boat owners

Fix: When communicating with boat owners, set clear expectations about response times. Politely ask them how quickly you can expect a reply and f... ⇲
 
Notifications issue

Cancellation without proper notice

Fix: Before booking, review the cancellation policy of the boat owner. Make sure you understand the terms and conditions regarding cancellations... ⇲

Unreliable booking confirmations

Fix: After booking, take a screenshot of your confirmation and any related details. This can serve as proof of your reservation in case of discre... ⇲
 
Bugs issue

Mechanical issues with boats

Fix: Before your booking, ask the owner about the maintenance history of the boat. Request any recent inspection reports or maintenance records t... ⇲

GetMyBoat functionality issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for GetMyBoat, and check for any available updates. Updat... ⇲
 
Security issue

Scams and fraudulent listings

Fix: Research the boat owner and their listings before booking. Look for reviews from previous renters and check their profile for verification b... ⇲

Lack of verification for boat owners

Fix: Before booking, check if the boat owner has a verified profile. Look for any badges or indicators that show they have been vetted by the pla... ⇲
 
Support issue

Inadequate support for disputes

Fix: Document all interactions and agreements with the boat owner. This can provide evidence if a dispute arises and you need to escalate the iss... ⇲
 
UI issue

Poor user interface for inquiries

Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the app to understand where to find the information you n... ⇲
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 what users are saying
Good experience
98.5%

Bad experience
1.0%

Neutral
0.4%

~ from our NLP analysis of 12,116 combined software ratings.

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 Private Data GetMyBoat collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics