fix problems on Food City Pharmacy [iphone]

—— Run into issues on Food City Pharmacy ? Get help pending when official support gets back to you!

Food City Pharmacy Mobile App

Info:

company: KVAT

: https://www.foodcity.com/contactus/

: www.foodcity.com

Chat with our AI-based Food City Pharmacy Support

🛠️ Common Food City Pharmacy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to archive or delete old prescriptions

Fix: While the app does not allow you to delete or archive old prescriptions, you can create a separate list or note on your device to keep track... ⇲

Cluttered interface with multiple listings of the same medication

Fix: Try to consolidate your medications by contacting the pharmacy to ensure that they are not duplicating entries. This may help reduce clutter... ⇲

Navigation issue

Difficult to navigate between refill and prescription pages

Fix: Familiarize yourself with the app's layout by spending some time exploring each section. Take notes on where specific features are located t... ⇲

Notifications issue

Lack of reminders for refill pickups

Fix: Set up calendar reminders on your phone for refill pickups based on your prescription schedules. This can serve as a reliable alternative to... ⇲

Confusing refill status notifications

Fix: Regularly check the app for updates on refill statuses and maintain a separate log of your refill requests to track their progress. OR Se... ⇲

Inconsistent refill availability notifications

Fix: Keep a personal log of your refill requests and their statuses to track any inconsistencies and follow up as needed. OR Set reminders to... ⇲

Customization issue

No way to change patient names easily

Fix: Check the app settings to see if there is an option to update personal information. If not, you may need to contact the pharmacy directly to... ⇲

Inability to organize prescriptions by frequency

Fix: Create a manual list of your medications organized by frequency, which can help you manage your refills and dosages more effectively. OR... ⇲

No option to hide expired prescriptions

Fix: Manually keep track of expired prescriptions in a separate document or note, which can help you avoid confusion when using the app. OR If... ⇲

No option to sort prescriptions by last refill date

Fix: Manually create a list of your prescriptions sorted by last refill date, which can help you manage your medications more effectively. OR... ⇲

UI issue

No symbol for near expiration medications

Fix: Regularly check your medication expiration dates manually and maintain a list of those that are nearing expiration to stay informed. OR C... ⇲

Food City Pharmacy lacks intuitive design compared to competitors

Fix: Take time to explore the app's features and familiarize yourself with its layout. This can help you become more comfortable with its design... ⇲

No quick access to call main pharmacy

Fix: Save the pharmacy's phone number in your contacts for quick access whenever you need to call them. OR Create a shortcut on your home scre... ⇲

Settings issue

No ability to unenroll from automatic refills

Fix: Check the app settings for any options related to automatic refills. If unavailable, contact the pharmacy directly to request unenrollment f... ⇲

Information issue

Limited information available for decision making

Fix: Research your medications online or consult with a healthcare professional to gather more information that can aid in your decision-making p... ⇲

Camera issue

Scanning feature could be improved for clarity

Fix: Ensure that you are using the scanning feature in a well-lit area and that the medication label is flat and unobstructed for better results.... ⇲