fix problems on Comply365 [iphone]

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—— Run into issues on Comply365? Get help pending when official support gets back to you!

Comply365
Info:
company: Comply365
: https://comply365.com/contact-us/
: comply365.com
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Crashes issue

Comply365 crashes frequently

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check. If storage is low, delete unnecessary apps... ⇲

Force closing upon startup

Fix: Restart your iPhone. Sometimes, a simple restart can resolve app issues. Press and hold the power button until you see the slider, then slid... ⇲
 
UI issue

Inability to highlight or copy text

Fix: Check if the app has any settings that restrict text selection. Go to the app settings and look for any options related to text interaction.... ⇲

Pages not displaying correctly

Fix: Try clearing the app's cache. Go to the app settings and look for an option to clear cache or reset the app data. OR If the issue persist... ⇲

Requires extensive drill-down for information

Fix: Familiarize yourself with the app's layout and features to improve your navigation efficiency. Spend some time exploring the app to learn wh... ⇲
 
Syncing issue

Bookmarks disappear randomly

Fix: Try logging out and back into the app. This can sometimes refresh the app's data and restore missing bookmarks. Go to the settings menu and... ⇲
 
Login issue

Difficult to log in on multiple devices

Fix: Ensure you are using the same login credentials on all devices. Check for any typos in your username or password when logging in. OR Cons... ⇲

Documents do not remain open after logging in

Fix: Check if there is a setting in the app that controls session timeouts or document retention. Adjust these settings if available. OR Try k... ⇲
 
Compatibility issue

Comply365 not compatible with certain iOS versions

Fix: Check the app's compatibility requirements in the App Store. If your iOS version is outdated, consider updating your iPhone by going to Sett... ⇲

Inconsistent performance across devices

Fix: Ensure all devices are running the same version of the app. Check for updates in the App Store on each device. OR Try resetting the app s... ⇲
 
Search issue

Search function is ineffective

Fix: Ensure you are using specific keywords or phrases when searching. Try different variations of the terms you are looking for. OR If the se... ⇲
 
Security issue

Comply365 prompts for password change unnecessarily

Fix: Check the app settings for any security settings that may require frequent password changes. Adjust these settings if possible. OR If the... ⇲
 
Slow issue

Slow to load and sync

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading speed improves. OR Try closing... ⇲
 
Notifications issue

Obnoxious new document notifications

Fix: Go to the app settings and look for notification preferences. You may be able to turn off or customize notifications for new documents. OR... ⇲
 
Customization issue

Limited document arrangement options

Fix: Explore the app's settings to see if there are any options for customizing document organization, such as creating folders or categories.... ⇲
 
Freezing issue

Constant freezing during use

Fix: Close other apps running in the background to free up memory. Double-click the Home button (or swipe up) and swipe up on apps you are not us... ⇲
 
Support issue

Dead support link

Fix: Look for alternative support resources, such as user forums or community groups, where you can ask questions and share experiences with othe... ⇲
 
Bugs issue

Unreliable for critical manuals

Fix: Consider using a backup method for accessing critical manuals, such as downloading them to your device or printing them out. OR If possib... ⇲
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 what users are saying
Good experience
58.3%

Bad experience
25.0%

Neutral
16.7%

~ from our NLP analysis of 12 combined software ratings.

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 Private Data Comply365 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics