fix problems on EPA Smoke Sense [iphone]

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—— Run into issues on EPA Smoke Sense? Get help pending when official support gets back to you!

EPA Smoke Sense
Info:
company: United States Environmental Protection Agency (USEPA)
: https://www.epa.gov/air-research/smoke-sense
Chat with our AI-based EPA Smoke Sense Support
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Bugs issue

EPA Smoke Sense does not reflect accurate air quality

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled for the EPA Smoke Sense... ⇲

EPA Smoke Sense does not provide future air quality forecasts

Fix: 1. Check for updates: Ensure the app is updated, as new features may be added in updates. 2. Use alternative apps: If future air quality for... ⇲

EPA Smoke Sense is inconsistent in displaying smoke plumes

Fix: 1. Refresh the app: Close and reopen the app to see if it retrieves updated data regarding smoke plumes. 2. Check your location settings: En... ⇲
 
Privacy issue

Mandatory questionnaire with no opt-out option

Fix: 1. Complete the questionnaire quickly: If the questionnaire is mandatory, try to fill it out as quickly as possible to access the app's feat... ⇲

Inability to access features without personal information

Fix: 1. Review privacy settings: Go to Settings > Privacy and check what information the app is requesting. If you are uncomfortable providing ce... ⇲

EPA Smoke Sense is primarily focused on data gathering

Fix: 1. Explore all features: Take time to explore the app thoroughly to see if there are any features that provide insights or analysis beyond d... ⇲
 
Crashes issue

Map feature crashes

Fix: 1. Restart the app: Close the app completely and reopen it. This can help reset the map feature and resolve any temporary issues. 2. Check f... ⇲

EPA Smoke Sense crashes after data entry

Fix: 1. Save data frequently: If the app allows, save your data entries frequently to avoid losing information in case of a crash. 2. Clear app c... ⇲
 
Slow issue

Slow performance on devices

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage. Delete any unnecessary apps, photos, or files to free up space, which c... ⇲
 
UI issue

Unreadable text/icons due to poor contrast

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness. Try changing the brightness or enabling 'Night Shift' to see if it improv... ⇲
 
Freezing issue

EPA Smoke Sense freezes and does not display data

Fix: 1. Force close the app: As mentioned earlier, double-click the Home button (or swipe up) and swipe up on the app to close it. Reopen the app... ⇲
 
Customization issue

Tedious survey process

Fix: 1. Fill out surveys quickly: Try to complete the surveys as quickly as possible to minimize the time spent on them. 2. Look for shortcuts: C... ⇲
 
Compatibility issue

EPA Smoke Sense appears to be discontinued or non-functional

Fix: 1. Check for updates: Go to the App Store and see if there are any updates available for the app. If it has not been updated in a long time,... ⇲
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 what users are saying
Bad experience
71.0%

Good experience
24.6%

Neutral
4.3%

~ from our NLP analysis of 69 combined software ratings.

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 Private Data EPA Smoke Sense collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Sensitive Info
    • Diagnostics