fix problems on Buddy.ai [iphone]

—— Run into issues on Buddy.ai? Get help pending when official support gets back to you!

Buddy.ai: Kids Learning Games

Info:

company: MyBuddy.ai

: https://buddy.ai/support/

: buddy.ai

Chat with our AI-based Buddy.ai Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App requires payment to access features

Fix: Explore the free content available within the app. Many apps offer a limited selection of features for free, so make sure to utilize those b... »»

Limited free content available

Fix: Regularly check the app for updates, as developers often add new free content. Engage with the app community or forums to find out if there... »»

Freezing issue

App freezes on loading screen

Fix: Try restarting the app by closing it completely and reopening it. If the issue persists, restart your iPhone to clear any temporary glitches... »»

Compatibility issue

No English language option for some users

Fix: Check the app settings to see if there is an option to change the language. If not, consider reinstalling the app and selecting English duri... »»

Permissions issue

Mic access issues prevent gameplay

Fix: Go to your iPhone's Settings, then Privacy, and select Microphone. Ensure that Buddy.ai is enabled to access the microphone. If it is alread... »»

Requires parental consent for access

Fix: Review the parental consent process and ensure that you have completed all necessary steps to grant access. This may involve verifying your... »»

Payments issue

Subscription model perceived as expensive

Fix: Evaluate the features included in the subscription and determine if they align with your child's learning needs. Consider sharing the subscr... »»

In-app purchases required for additional games

Fix: Set a limit on in-app purchases in your iPhone settings to manage spending. Go to Settings > Screen Time > Content & Privacy Restrictions >... »»

Lack of lifetime subscription option

Fix: Consider the long-term value of the subscription model and whether it fits your needs. If a lifetime option is not available, evaluate if th... »»

Restoration of purchases not functioning properly

Fix: Ensure that you are logged into the same Apple ID that was used for the original purchases. Go to Settings > [your name] > iTunes & App Stor... »»

Gameplay issue

Limited interaction with virtual character

Fix: Engage with the virtual character as much as possible within the available interactions. Look for any updates or new features that may enhan... »»

Game perceived as boring initially

Fix: Encourage your child to explore different features or levels within the game that may be more engaging. Sometimes, initial impressions can c... »»

UI issue

Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a tutorial or help section within the app that may prov... »»

Unclear instructions for using features

Fix: Explore the app for any help or tutorial sections that may provide guidance on using its features. Take notes on key functions to refer back... »»

Crashes issue

App crashes or black screen on download

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... »»

Privacy issue

Content not suitable for older children

Fix: Review the app's content ratings and descriptions to ensure it aligns with your child's age and interests. If it doesn't, consider looking f... »»

Ads issue

Ads contain inappropriate content

Fix: Check if there is an option to disable ads within the app settings or consider upgrading to a paid version if available, which may remove ad... »»

Audio issue

Audio subtitles not matching selected language

Fix: Check the app settings to ensure that the language preferences are correctly set. If the issue persists, try reinstalling the app to reset t... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.5%

Neutral

2.6%

~ from our NLP analysis of 19,489 combined software ratings.

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Private Data Buddy.ai collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

One month with Buddy: $14.99 1 Month of Fun Lessons and Language Games
6 months with Buddy: $34.99 6 Months of Early Learning and Language Games
One month with Buddy: $14.99 English for kids with Buddy for 1 month
One month with Buddy: $11.99 1 Month of Early Learning and Language Games
6 months with Buddy: $34.99 Fun lessons with Buddy for 6 months
One month with Buddy: $14.99 1 Month of Early Learning and Language Games
One month with Buddy: $14.99 1 Month of Fun Lessons and Language Games
Weekly: $9.99 Weekly Buddy subscription
One month with Buddy: $14.99 English for kids with Buddy for 1 month
One month with Buddy: $13.99 1 Month of Fun Lessons and Language Games