fix problems on Protector Academy [iphone]

—— Run into issues on Protector Academy ? Get help pending when official support gets back to you!

Protector Academy by USCCA

Info:

company: Delta Defense LLC

: https://www.usconcealedcarry.com/about/contact/

: www.usconcealedcarry.com

Chat with our AI-based Protector Academy Support

🛠️ Common Protector Academy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No iPad optimization

Fix: While the app may not be optimized for iPad, you can try running it in compatibility mode. To do this, go to your iPad's Settings, scroll do... ⇲

Videos longer than device screen timeout

Fix: To prevent videos from stopping due to screen timeout, go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while you are... ⇲

Crashes issue

Protector Academy crashes when viewing achievements

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find the Protector Academy app, and select 'Offload App'. This will... ⇲

Lessons crash on phone

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Protector Academy, and check if there is an update av... ⇲

Protector Academy crashes immediately upon opening

Fix: Try force-closing the app and reopening it. Swipe up from the bottom of the screen (or double-click the home button) and swipe the app off t... ⇲

Protector Academy crashes multiple days in a row

Fix: Try clearing the app's cache by offloading it. Go to Settings > General > iPhone Storage, find the Protector Academy app, and select 'Offloa... ⇲

UI issue

Protector Academy does not rotate with device

Fix: Check if the rotation lock is enabled on your device. Swipe down from the top-right corner of the screen to access the Control Center and en... ⇲

Login page not scrollable

Fix: Try rotating your device to landscape mode. Sometimes, the layout may adjust and allow you to scroll. If this does not work, try closing and... ⇲

Login issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

Bugs issue

Content repeats after completion

Fix: If you notice that content is repeating, try logging out of the app and logging back in. This can refresh your progress and may resolve the... ⇲

Cannot select answers after training

Fix: Ensure that you have completed all required sections of the training before attempting to select answers. Sometimes, the app may require you... ⇲

Account issue

Access issues to courses after logging in

Fix: Log out of the app and log back in. This can refresh your session and may resolve access issues. OR Check for any updates to the app that... ⇲

Permissions issue

Cannot find range or classes without location access

Fix: If you are uncomfortable granting location access, try searching for ranges or classes manually through the app's search feature or by check... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.6%

Bad experience

22.8%

Neutral

7.6%

~ from our NLP analysis of 79 combined software ratings.

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Private Data Protector Academy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics