fix problems on Ciudad De Palabras [iphone]

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—— Run into issues on Ciudad De Palabras? Get help pending when official support gets back to you!

Ciudad de Palabras: Crucigrama
Info:
company: UNICO STUDIO
: https://unicostudio.co/
: unicostudio.co
Chat with our AI-based Ciudad de Palabras Support
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Ads issue

Ads obscure important parts of the screen

Fix: Try rotating your device to landscape mode if the app supports it. This may help in repositioning the ads and providing a clearer view of th... ⇲

Inability to remove ads after purchase

Fix: Double-check your purchase history to ensure the transaction went through. If it did, try restarting the app or your device to see if the ad... ⇲

Scam ads appearing

Fix: If you encounter scam ads, try to report them through the app's feedback option if available. This can help improve the ad quality in future... ⇲

Too many ads after each level

Fix: Try to play the game in offline mode if the app allows it. This can help reduce the number of ads you encounter after each level. OR Look... ⇲
 
Freezing issue

Ciudad de Palabras freezes during videos

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can hel... ⇲
 
Bugs issue

Ciudad de Palabras loses progress and coins

Fix: Make sure you are logged into the app with a consistent account (like Game Center or Facebook) to save your progress. This can help in resto... ⇲

Daily puzzle stars not counted

Fix: Check if there are any updates available for the app that might fix this issue. Go to the App Store, search for the app, and see if an updat... ⇲

Words not recognized by the program

Fix: Ensure that you are using the correct spelling and format for the words. Sometimes, the app may have specific requirements for word recognit... ⇲

Stuck in a game loop

Fix: Try restarting the app completely. Close it from the app switcher and then reopen it to see if this resolves the loop issue. OR If restar... ⇲

No English definitions available

Fix: Look for a settings option within the app that allows you to change the language or enable English definitions. Sometimes, this can be toggl... ⇲

Game history lost

Fix: Ensure that you are logged into the app with a consistent account (like Game Center or Facebook) to save your game history. This can help in... ⇲
 
Crashes issue

Ciudad de Palabras fails to open

Fix: Try restarting your device. This can help clear any temporary issues that may be preventing the app from opening. OR If the app still fai... ⇲
 
Customization issue

Music is undesirable

Fix: Check the app settings for an option to mute or adjust the music volume. Many apps have sound settings that allow you to customize your audi... ⇲

Limited features for team creation

Fix: Explore the app's settings or help section to see if there are any updates or features that can be unlocked through gameplay or purchases.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.2%

Bad experience
2.4%

Neutral
1.4%

~ from our NLP analysis of 10,714 combined software ratings.

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 Private Data Ciudad de Palabras collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Daily Bundle: $1.99 Buy Daily Bundle
  2. Remove Ads: $0.99 Ads are removed
  3. Weekly Bundle: $8.99 Buy Weekly Bundle
  4. Starter Bundle: $2.99 Buy Starter Bundle
  5. Large Coins Pack: $3.99 Buy Large Coins Pack
  6. Small Coins Pack: $0.99 Buy Small Coins Pack
  7. Huge Coins Pack: $8.99 Buy Huge Coins Pack
  8. Medium Coins Pack: $2.99 Buy Medium Coins Pack
  9. Giant Coins Pack: $18.99 Buy Giant Coins Pack
  10. Super Bundle: $54.99 Buy Super Bundle