fix problems on MySewnet [iphone]

—— Run into issues on MySewnet? Get help pending when official support gets back to you!

mySewnet

Info:

company: VSM Group AB

: https://www.mysewnet.com/support/

: www.mysewnet.com

Chat with our AI-based mySewnet Support

🛠️ Common mySewnet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

mySewnet crashes immediately

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the slider, then... ⇲

Requires sign-in each time

Fix: 1. Ensure 'Remember Me' is checked: When signing in, look for an option that says 'Remember Me' or 'Stay signed in' and make sure it is sele... ⇲

Compatibility issue

Limited machine compatibility

Fix: 1. Check compatibility list: Visit the mySewnet website or user manual to confirm if your sewing machine is supported. If not, consider upgr... ⇲

Cannot connect to sewing machine

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone and that your sewing machine is in pairing mode. Go to Settings > Bl... ⇲

Inability to create from iPhone app

Fix: 1. Check app permissions: Go to Settings > mySewnet and ensure that all necessary permissions are granted, such as access to photos or files... ⇲

Notifications issue

No audible push notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > mySewnet and ensure that 'Allow Notifications' is enabled. Also, check that... ⇲

No notifications for certain machines

Fix: 1. Check machine settings: Ensure that notifications are enabled for your specific machine in the app settings. 2. Update machine firmware:... ⇲

Payments issue

Unable to checkout

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that res... ⇲

Freezing issue

mySewnet freezes on Mac

Fix: 1. Force quit the app: Press Command + Option + Esc, select mySewnet, and click 'Force Quit'. Then reopen the app. 2. Check for updates: Ens... ⇲

Updates issue

Missing features after updates

Fix: 1. Review update notes: Check the App Store for update notes to see if features were removed or changed. This can provide insight into what... ⇲

mySewnet does not work after updates

Fix: 1. Restart your device: A simple restart can often resolve issues after an update. Turn off your iPhone and turn it back on. 2. Reinstall th... ⇲

Syncing issue

Library not accessible

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as the library may require online access. 2. Clear app cache: Go... ⇲

UI issue

QR box not listed

Fix: 1. Check for updates: Ensure that the mySewnet app is updated to the latest version, as new features may be added in updates. 2. Restart the... ⇲