fix problems on Moleskine Notes [iphone]

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—— Run into issues on Moleskine Notes? Get help pending when official support gets back to you!

Moleskine Notes
Info:
company: Moleskine Srl
: https://www.moleskine.com/rto/moleskine-smart
: www.moleskine.com
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Crashes issue

Moleskine Notes crashes frequently

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. OR C... ⇲
 
Bugs issue

Inaccurate handwriting recognition

Fix: Ensure that your handwriting is clear and legible. Practice writing in a more consistent style to improve recognition accuracy. OR Adjust... ⇲

Cannot save OCR as master document

Fix: Export the OCR text manually by selecting the text and copying it to your clipboard, then pasting it into a new document in another app. O... ⇲

Cannot add new smart notebook

Fix: Ensure that you have the latest version of the app installed, as new features may not be available in older versions. OR Check if there a... ⇲

Moleskine Notes does not update with pen

Fix: Ensure that the pen is charged and properly paired with your device. Check the Bluetooth settings on your iPhone to confirm the connection.... ⇲

Inconsistent performance with offline capture

Fix: Ensure that you have the latest version of the app, as updates may improve offline performance. OR Try to limit the number of notes you c... ⇲

Notes dated incorrectly

Fix: Manually adjust the date of the notes by editing the note settings or properties within the app. OR Ensure that your device's date and ti... ⇲
 
Glitches issue

Random lines appear on pages

Fix: Check if the issue occurs with specific notebooks or pages. If so, try creating a new notebook to see if the problem persists. OR Restart... ⇲
 
Settings issue

Cannot configure default time zone

Fix: Go to your iPhone settings, select 'General', then 'Date & Time', and ensure that 'Set Automatically' is turned on. This should sync the tim... ⇲
 
Syncing issue

Notes disappearing

Fix: Check if the notes are archived or moved to a different folder within the app. Sometimes notes can be accidentally hidden. OR Ensure that... ⇲
 
Network issue

Cannot connect to calendar

Fix: Check the app permissions in your iPhone settings to ensure that Moleskine Notes has access to your calendar. Go to Settings > Privacy > Cal... ⇲
 
Backup issue

Data backup issues

Fix: Check the app settings for any backup options and ensure that they are enabled. Look for cloud backup settings if available. OR Manually... ⇲
 
Battery issue

High battery consumption

Fix: Reduce the app's background activity by going to iPhone settings > Moleskine Notes and disabling background app refresh. OR Limit the use... ⇲
 
Security issue

Difficult to unlock notebooks

Fix: Ensure you are using the correct password or unlock method. If you forgot the password, check if there is a password recovery option in the... ⇲
 
Downloads issue

Moleskine Notes fails to complete downloads

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR... ⇲
 
Support issue

No live customer support

Fix: Utilize the app's help section or FAQ for immediate assistance with common issues. OR Engage with user communities or forums where you ca... ⇲
 
Video issue

Poor rendering quality

Fix: Check the app settings for any options related to rendering quality and adjust them accordingly. OR Ensure that your device's software is... ⇲
 
UI issue

Inability to edit transcriptions easily

Fix: Copy the transcription text and paste it into a text editor or word processor where you can edit it more easily. OR Check if there are an... ⇲
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 what users are saying
Good experience
79.9%

Bad experience
15.6%

Neutral
4.5%

~ from our NLP analysis of 537 combined software ratings.

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 Private Data Moleskine Notes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics