—— Run into issues on VAPR ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try customizing the app settings if available. Look for options to change themes or layouts that might improve your experience. Check for an... ⇲
Fix: Ensure that you are entering the correct username and password. Check for any saved passwords in your device that might be incorrect. If you... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can sometimes resolve display issues with your balance. OR C... ⇲
Fix: Try refreshing the transaction history page by pulling down on the screen. This can trigger a reload of the data. OR If the issue persist... ⇲
Fix: Check if your MasterCard is properly linked to your account. Go to the account settings in the app and ensure that the card is listed and ac... ⇲
Fix: Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it lo... ⇲
Fix: Check your device's language settings by going to Settings > General > Language & Region. Changing your device's language may affect the app... ⇲
Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space by deleti... ⇲
Fix: Double-check for any typos in your username or password. Ensure that Caps Lock is not on and that you are using the correct case. OR If y... ⇲
Fix: Check if there is an option for password recovery within the app or on the website. Sometimes, there may be an email recovery option availab... ⇲
Fix: Ensure that your device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If the... ⇲