fix problems on Turn-Up [iphone]

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—— Run into issues on Turn-Up? Get help pending when official support gets back to you!

Turn-Up
Info:
company: Dately
: https://www.turn-up.app
Chat with our AI-based Turn-Up Support
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Customization issue

Inability to filter by gender

Fix: Use the app's search or match features to manually identify users of a specific gender. You can do this by reviewing profiles and using any... ⇲

No option to filter sexual orientation

Fix: Similar to gender filtering, manually review profiles for indications of sexual orientation in user bios or descriptions. This can help you... ⇲

No way to filter by age range

Fix: Manually review profiles to find users within your preferred age range. Look for age information in user bios or descriptions. OR Engage... ⇲

Inability to filter out taken users

Fix: Be cautious when interacting with profiles that indicate they are in a relationship. Look for signs in bios or descriptions that suggest rel... ⇲

No interactive profile questions

Fix: Use the bio section to create engaging and interactive content about yourself. Ask questions or include prompts that encourage others to eng... ⇲
 
Payments issue

Paywall for likes and messages

Fix: Utilize any free daily likes or messages that the app may offer. Make sure to use these features strategically to maximize your interactions... ⇲

Limited direct messages without premium

Fix: Make the most of the limited direct messages by prioritizing who you want to connect with. Focus on sending messages to users you are most i... ⇲
 
Messages issue

Messaging system delays

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to delays in sending and receiving messages. Try switching... ⇲

Inaccessible message tabs

Fix: Try restarting the app or your device to see if this resolves the issue. Sometimes, a simple refresh can fix accessibility problems. OR C... ⇲
 
Bugs issue

Bugs in the like system

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if that option is available.... ⇲

Dead accounts and bots present

Fix: Report any dead accounts or bots you encounter to help improve the app's user experience. This can help the developers take action against i... ⇲
 
Support issue

No guidance on app features

Fix: Explore the app thoroughly to familiarize yourself with its features. Look for any help or FAQ sections within the app that may provide insi... ⇲
 
UI issue

Inability to recover accidentally disliked profiles

Fix: Take screenshots of profiles you are interested in before liking or disliking them. This way, you can refer back to them if you accidentally... ⇲
 
Security issue

Lack of verification for profiles

Fix: Be cautious when interacting with profiles that seem suspicious. Look for signs of authenticity, such as detailed bios and multiple photos.... ⇲
 
Audio issue

No option for voice chat or messages

Fix: Use third-party apps for voice communication if you need to connect with someone. Apps like WhatsApp or Zoom can facilitate voice chats outs... ⇲
 
Gameplay issue

Limited blind test features

Fix: Participate actively in any available blind test features to maximize your experience. Engage with the app's community to find out how other... ⇲

Limited engagement features

Fix: Make the most of the available engagement features by actively participating in any community events or challenges the app may offer. OR... ⇲
 
Freezing issue

Turn-Up freezes during setup

Fix: Ensure your device has enough storage space and is running the latest version of iOS. Free up space if necessary and update your device to i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
51.4%

Bad experience
36.0%

Neutral
12.6%

~ from our NLP analysis of 1,105 combined software ratings.

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Wild: Hook up, Meet, Dating Me

 Private Data Turn-Up collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Turn up - 1 month subscription: $19.99 Gives access to premium for 1 month
  2. Turn Up + 1 month: $14.99 Provides access to premium for 1 month
  3. Turn up - 1 month subscription: $24.99 Gives access to premium for 1 month
  4. Turn up - 1 month subscription: $18.49 Gives access to premium for 1 month
  5. Turn up - 1 month subscription: $18.49 Gives access to premium for 1 month
  6. Turn up - 1 week subscription: $11.99 Premium access for 1 week
  7. Boost 24h : $5.99 Boost your profile for 24 hours
  8. Turn Up + 1 month: $18.49 Provides access to premium 1 month
  9. Turn up - 1 month subscription: $24.99 Gives access to premium for 1 month
  10. Turn Up + 1 month: $7.49 Provides access to premium for 1 month