fix problems on Nowchat [iphone]

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—— Run into issues on Nowchat? Get help pending when official support gets back to you!

Nowchat - Random Video Chat
Info:
company: Addchat Inc.
: https://nowchat.animaapp.io/support
: nowchat.animaapp.io
Chat with our AI-based Nowchat Support
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UI issue

Forced to watch content to report it

Fix: If you encounter this issue, try to document the inappropriate content by taking screenshots or noting the username and time of the incident... ⇲

Poor user interface

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Take time to navigate through the app to understand where fea... ⇲

Confusing gender selection process

Fix: Take time to read through the gender selection options carefully. If the app has a help section, refer to it for clarification on how to sel... ⇲
 
Video issue

Limited time for video chats

Fix: Plan your conversations in advance to make the most of the limited time. Set a timer or use a stopwatch to keep track of your chat duration... ⇲
 
Network issue

High frequency of skipping users

Fix: Be patient and try to engage with users who match your interests. Sometimes, skipping is a result of mismatched preferences, so adjusting yo... ⇲
 
Privacy issue

Lack of effective moderation

Fix: Regularly report any inappropriate behavior you encounter. The more users report issues, the more likely the app will take action to improve... ⇲

Inadequate privacy settings

Fix: Review the privacy settings in the app to ensure you have enabled all available options to protect your information. Look for settings relat... ⇲

Excessive nudity and sexual behavior

Fix: Use the reporting feature to flag users who display excessive nudity or sexual behavior. This helps the app's moderation team take appropria... ⇲

Unclear reporting process

Fix: Explore the app's help or FAQ section to find detailed instructions on how to report users or content. Familiarizing yourself with the proce... ⇲

Frequent male impersonation of females

Fix: Be cautious when engaging with users and verify their identity if possible. Look for signs that may indicate impersonation, such as profile... ⇲

Unwanted location tracking prompts

Fix: Adjust your location settings for the app. Go to your device's Settings > Privacy > Location Services, find Nowchat, and set it to 'While Us... ⇲
 
Gameplay issue

Insufficient ways to earn gems

Fix: Participate in any available daily challenges or activities within the app that may reward you with gems. Check the app regularly for new op... ⇲
 
Bugs issue

Technical issues with matching

Fix: Ensure your app is updated to the latest version, as updates often fix bugs related to matching. Go to the App Store, search for Nowchat, an... ⇲
 
Customization issue

Limited character count for usernames

Fix: Get creative with your username by using abbreviations or initials to fit within the character limit while still representing your identity.... ⇲
 
Slow issue

Slow gem regeneration

Fix: Check if there are any in-app purchases that can speed up gem regeneration. Sometimes, investing a small amount can enhance your experience... ⇲
 
Ads issue

Misleading premium features

Fix: Before purchasing any premium features, read user reviews or community feedback to understand what you are getting. This can help you make i... ⇲
 
Messages issue

Lack of chat options for sharing information

Fix: Use external apps or platforms to share information with users, such as social media or messaging apps, if the app allows for it. OR Enga... ⇲
 
Crashes issue

Nowchat crashes or bugs during use

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Update t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.6%

Bad experience
9.3%

Neutral
6.1%

~ from our NLP analysis of 51,249 combined software ratings.

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 Private Data Nowchat collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Weekly: $5.49 Choose Gender and Unlimited Calls
  2. Premium Monthly: $9.99 Choose Gender and Unlimited Calls
  3. Premium Monthly: $9.99 Choose Gender and Unlimited Calls
  4. Premium Weekly: $5.49 Choose Gender and Unlimited Calls
  5. Premium 6 Months: $45.99 Choose Gender and Unlimited Calls
  6. Premium 6 Months: $45.99 Choose Gender and Unlimited Calls