fix problems on FBSW [iphone]

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—— Run into issues on FBSW ? Get help pending when official support gets back to you!

FBSW Mobile
Info:
company: FirstBank Southwest
: http://www.fbsw.com/contact.html
Chat with our AI-based FBSW Support
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Slow issue

FBSW is slow and clumsy

Fix: Clear the app's cache. Go to Settings > FBSW Mobile and look for an option to clear cache or data. This can help improve performance by remo... ⇲
 
Security issue

Constant password changes

Fix: Check if your password is being saved in your device's password manager. Go to Settings > Passwords and see if FBSW Mobile is listed. If it... ⇲
 
Login issue

Inconvenient re-authentication

Fix: Enable biometric authentication (Face ID or Touch ID) if available. This can streamline the re-authentication process and make it quicker to... ⇲
 
Bugs issue

Error during check deposits

Fix: Ensure that you are following the app's guidelines for check deposits. Make sure the check is properly endorsed and that you are taking clea... ⇲
 
UI issue

Mobile site is terrible

Fix: Try accessing the mobile site using a different browser. If you are using Safari, consider downloading Chrome or Firefox from the App Store... ⇲
 
Network issue

Server is too busy

Fix: Try accessing the app during off-peak hours. If you notice that the app is slow or unresponsive, it may be due to high traffic. Early mornin... ⇲
 
Installation issue

FBSW requires frequent reinstallation

Fix: Check for available updates for both the app and your iOS version. Go to the App Store for app updates and Settings > General > Software Upd... ⇲
 
Payments issue

Limited bank-to-bank transfer options

Fix: Check if there are any updates or changes in the app regarding transfer options. Sometimes, features are added or modified in updates, so en... ⇲
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 what users are saying
Good experience
97.3%

Bad experience
1.7%

Neutral
1.0%

~ from our NLP analysis of 2,287 combined software ratings.

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 Private Data FBSW collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data