—— Run into issues on Errand Runners? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Review the app's privacy policy and terms of service to understand why certain information is required. If you feel uncomfortable, consider... ⇲
Fix: Break down the onboarding process into smaller, manageable steps. Focus on completing one section at a time to avoid feeling overwhelmed. If... ⇲
Fix: Regularly check the app for new gig postings, as opportunities may vary by time and location. Set notifications if the app has that feature... ⇲
Fix: Ensure that your payment information is correctly entered in the app. Double-check your bank account or payment method settings to confirm t... ⇲
Fix: Utilize any available FAQs or help sections within the app to find answers to common questions, which may reduce the need for direct support... ⇲
Fix: When communicating with support, maintain a clear and concise tone. This can help ensure your concerns are understood and addressed more eff... ⇲
Fix: Check your internet connection to ensure it is stable. A weak connection can cause the app to time out. If possible, switch to a stronger Wi... ⇲
Fix: Try rotating your device to landscape mode if the app supports it, as this may reposition the keypad and buttons for better accessibility.... ⇲
Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce confusion. Look for any tutori... ⇲
Fix: If your vehicle model is not listed, check if there is an option to suggest or request additional models within the app. Some apps allow use... ⇲
Fix: Research the company online to find more information about its background, mission, and values. Look for reviews or articles that discuss th... ⇲
Fix: Check the app's settings or the official website for any links to a privacy policy. If you cannot find it, consider reaching out to support... ⇲
Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲
Fix: Identify the specific features you find lacking and check if there are any workarounds within the app that can help you achieve similar resu... ⇲
Fix: If you own a traditional bike or another vehicle that is supported, consider using that for deliveries instead of your e-bike. OR Look fo... ⇲