fix problems on D&R [iphone]

—— Run into issues on D&R? Get help pending when official support gets back to you!

D&R

Info:

company: TURKUVAZ MUZIK KITAP MAGAZACILIK PAZARLAMA A S

: http://www.dr.com.tr/iletisim

: www.dr.com.tr

Chat with our AI-based D&R Support

🛠️ Common D&R Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

D&R crashes after opening

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

password reset email not received

Fix: 1. Check your spam/junk folder: Sometimes, password reset emails can be filtered into these folders. Make sure to check there for the email... ⇲

Payments issue

mandatory gift package option

Fix: 1. Check app settings: Go to the settings or preferences section of the app to see if there is an option to opt-out of the gift package. Som... ⇲

Freezing issue

D&R freezes when selecting delivery or invoice address

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find D&R, and select 'Offload App'. This will clear the cache without deletin... ⇲

Registration issue

problematic membership process

Fix: 1. Review membership requirements: Go to the membership section of the app and ensure you meet all the requirements. Sometimes, missing info... ⇲

UI issue

unable to clear shopping cart

Fix: 1. Manually remove items: Go to your shopping cart and try to remove items one by one. Tap on the item and look for a 'remove' or 'delete' o... ⇲

unable to delete items from lists

Fix: 1. Check for edit options: Go to the list and look for an 'Edit' button or option. This may allow you to select items to delete. 2. Restart... ⇲

poor app design

Fix: 1. Provide feedback within the app: If the app has a feedback option, use it to report specific design issues you encounter. This can help i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.3%

Bad experience

17.1%

Neutral

8.6%

~ from our NLP analysis of 35 combined software ratings.

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Private Data D&R collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info