—— Run into issues on Bug Identifier? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are providing clear and well-lit images of the insect. Use a plain background and avoid shadows. If the app allows, try to t... ⇲
Fix: Open the app and navigate to the settings or account section. Look for a 'Manage Subscription' or 'Billing' option. Follow the prompts to ca... ⇲
Fix: Try closing the app completely and reopening it. On an iPhone, swipe up from the bottom of the screen (or double-click the home button) to v... ⇲
Fix: When taking photos, ensure that the insect is in focus and well-lit. Use natural light if possible and avoid using flash, which can create g... ⇲
Fix: If you are trying to identify a moving insect, try to capture it in a container or gently coax it onto a flat surface where it can be still... ⇲
Fix: When you receive multiple identifications for the same bug, review the details provided for each identification. Look for common characteris... ⇲