fix problems on SF ESS [iphone]

—— Run into issues on SF ESS? Get help pending when official support gets back to you!

SF ESS

Info:

company: StoreForce Solutions Inc.

: http://www.storeforcesolutions.com/contact-us-now/

Chat with our AI-based SF ESS Support

🛠️ Common SF ESS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Session times out frequently

Fix: Check your app settings to see if there is an option to extend session time or keep the app active. If not, try to minimize the time you lea... ⇲

Cannot log in after timeout

Fix: If you are unable to log in after a timeout, try closing the app completely and reopening it. This can reset the session and allow you to lo... ⇲

Customization issue

Lack of dark mode

Fix: Check if your iPhone has a system-wide dark mode option enabled. Go to Settings > Display & Brightness and toggle on Dark Mode. This may aff... ⇲

UI issue

No visibility of coworkers' schedules

Fix: Check if there is a settings option within the app to enable visibility of coworkers' schedules. This may be under privacy or sharing settin... ⇲

Cannot view full month calendar

Fix: Look for a calendar view option within the app settings. Some apps have different views (daily, weekly, monthly) that can be toggled. OR... ⇲

Keyboard blocks screen during login

Fix: Try rotating your device to landscape mode during login, which may provide more screen space for the keyboard and login fields. OR If the... ⇲

Calendar display lacks shift times

Fix: Check the app settings to see if there is an option to display shift times. This may be under calendar or display settings. OR If shift t... ⇲

Shifts only displayed weekly

Fix: Look for a toggle or button within the app that allows you to switch between weekly and daily views. OR If the app does not support daily... ⇲

Difficult to navigate between weeks

Fix: Try using swipe gestures to navigate between weeks if the app supports it. This can often be a quicker way to move through the calendar. O... ⇲

UI is confusing and bugged

Fix: Take some time to explore the app's features and layout. Sometimes, familiarizing yourself with the UI can help ease navigation. OR Look... ⇲

Inability to select specific dates

Fix: Check if there is a calendar view option that allows you to select specific dates. This may be hidden in a menu or settings. OR If the ap... ⇲

Cumbersome tool for requesting days off

Fix: Familiarize yourself with the request process by reviewing any help or FAQ sections within the app to streamline your requests. OR If the... ⇲

Poor organization of shifts

Fix: Check if there are sorting options within the app that allow you to organize shifts by date, type, or other criteria. OR If the organizat... ⇲

Inconsistent display of scheduled shifts

Fix: Check for any filters or settings that may be affecting the display of shifts. Ensure all relevant filters are turned off. OR If shifts a... ⇲

Notifications issue

Persistent notification mark with no new notifications

Fix: Try pulling down to refresh the notifications section in the app. This can sometimes clear out stale notifications. OR Go to your iPhone... ⇲

Inaccurate schedule notifications

Fix: Ensure that your notification settings are correctly configured in the app. Go to settings within the app and check if notifications are ena... ⇲

Updates issue

Old version was better

Fix: If you prefer the old version, check if you can revert to a previous version of the app by uninstalling the current version and reinstalling... ⇲

New update complicates schedule viewing

Fix: Explore the new features introduced in the update by checking the app's update notes or help section to familiarize yourself with the change... ⇲

Syncing issue