fix problems on Mahjong Pair II [iphone]

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—— Run into issues on Mahjong Pair II? Get help pending when official support gets back to you!

Mahjong Pair II
Info:
company: Gempro Technology Inc.
: https://www.facebook.com/GemproGame
: app.gempro.com.tw
Chat with our AI-based Mahjong Pair II Support
   Hello! How can I assist you?  

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Bugs issue

progress not saved if game not completed

Fix: 1. Ensure you have a stable internet connection: Sometimes, progress is saved online. Check your Wi-Fi or cellular data connection to ensure... ⇲
 
Slow issue

game is slower and less responsive

Fix: 1. Clear cache: Go to Settings > General > iPhone Storage, find Mahjong Pair II, and select 'Offload App'. This will free up storage without... ⇲
 
Freezing issue

screen freezes during gameplay

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on Mahjong Pair II to close it... ⇲
 
Ads issue

ad banner blocks visibility of tiles

Fix: 1. Check for in-app purchase options: Some games offer a paid version or an option to remove ads. Look in the game settings to see if this i... ⇲

commercial banner disrupts gameplay

Fix: 1. Check for in-app purchase options: Look for an option to remove ads in the game settings. This may require a small fee but can enhance yo... ⇲

excessive ads ruin game experience

Fix: 1. Look for an ad-free version: Check if there is a paid version of the game that offers an ad-free experience. This can significantly impro... ⇲
 
UI issue

vague color matching issues

Fix: 1. Adjust color settings: Go to Settings > Accessibility > Display & Text Size and experiment with color filters to see if it helps with col... ⇲
 
Gameplay issue

game does not rotate to landscape

Fix: 1. Check device orientation lock: Swipe down from the top-right corner of your screen to access the Control Center. Ensure that the orientat... ⇲
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 what users are saying
Good experience
54.1%

Bad experience
32.4%

Neutral
13.5%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Mahjong Pair II collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics