fix problems on ASICS Runkeeper [iphone]

​

—— Run into issues on ASICS Runkeeper? Get help pending when official support gets back to you!

ASICS Runkeeper—Run Tracker
Info:
company: ASICS Runner App, Inc.
: https://support.runkeeper.com
: www.runkeeper.com
Chat with our AI-based ASICS Runkeeper Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue
GPS tracking inaccuracies

Fix: Make sure that location services are enabled for Runkeeper. Go to Settings > Privacy > Location Services, and ensure that Runkeeper is set t... »»
Inconsistent data logging

Fix: Ensure that you have a stable internet connection when using the app. Poor connectivity can lead to incomplete data logging. Switch to Wi-Fi... »»
Manual entry for treadmill not functioning

Fix: Ensure that you are entering the data correctly. Check the format required by the app for manual entries, as incorrect formats may cause the... »»
 
Syncing issue
Sync issues between phone and watch

Fix: Check that both your phone and watch have Bluetooth enabled and are connected. You can do this by going to Settings > Bluetooth on your iPho... »»
 
Ads issue
Pop-ups interrupting user experience

Fix: Look for an option in the app settings to disable notifications or pop-ups. This can often be found under 'Settings' > 'Notifications' withi... »»
 
Updates issue
Limited free features compared to previous versions

Fix: Explore the app's settings to see if there are any features that can be unlocked through completing challenges or sharing your progress on s... »»
Voice coaching plans removed

Fix: Look for alternative audio coaching apps that can run alongside Runkeeper. You can use them to receive coaching while tracking your runs wit... »»
 
Customization issue
Auto-pause feature not customizable

Fix: Check the app settings to see if there are any options to adjust the sensitivity of the auto-pause feature. Some apps allow you to set thres... »»
Lack of specific training goals

Fix: Utilize the app's existing features to set general goals, such as total distance or time spent running, even if they are not as specific as... »»
 
Battery issue
Battery drain during long runs

Fix: Reduce battery usage by lowering the screen brightness or turning off background app refresh for Runkeeper. Go to Settings > General > Backg... »»
 
Support issue
Difficulty in contacting support

Fix: Check the app's FAQ or help section for common issues and solutions. Many problems have documented fixes that can be found without needing t... »»
 
Backup issue
Loss of accumulated data

Fix: Regularly back up your data by exporting it to a file or syncing it with another fitness app that allows data export. This can help prevent... »»
 
Settings issue
Inability to set distance goals without selecting an activity

Fix: As a workaround, set a general time goal instead of a distance goal. You can track your distance manually during your workout and adjust you... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.9%

Bad experience
1.2%

Neutral
1.0%

~ from our NLP analysis of 353,851 combined software ratings.

 Switch to these Alternatives:
Running Trainer: Tracker&Coach
Running - running tracker
Start Running For Beginners
Run With Hal - Training Plans
Mitt Friskis
Running Walking Tracker Goals
Doktor.se - Trygg vård direkt
10K Runner, Couch to 10K Run
Map My Run by Outside
Bokadirekt: Skönhet & Hälsa

 Private Data ASICS Runkeeper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Runkeeper Go Monthly: $9.99 Gain Insight with Personalized Training Plans
  2. Runkeeper Go Yearly: $39.99 Gain Insight with Personalized Training Plans
  3. Runkeeper Go Monthly: $11.99 Gain Insight with Personalized Training Plans
  4. Runkeeper Go Yearly: $39.99 Gain Insight with Personalized Training Plans
  5. Runkeeper Go Yearly: $39.99 Gain Insight with Personalized Training Plans
  6. Runkeeper Go Monthly: $9.99 Gain Insight with Personalized Training Plans
  7. Runkeeper Go Yearly no trial: $39.99 Gain Insight with Personalized Training Plans
  8. RK Go Yearly: $39.99 Gain Insight with Personalized Training Plans
  9. Runkeeper Go Yearly: $39.99 Gain Insight with Personalized Training Plans
  10. Runkeeper Go Yearly: $39.99 Gain Insight with Personalized Training Plans