fix problems on Onezone [iphone]

—— Run into issues on Onezone? Get help pending when official support gets back to you!

onezone - Curated Discovery

Info:

company: Zone Capital Limited

: https://www.onezone.app/

: www.onezone.app

Chat with our AI-based onezone Support

🛠️ Common onezone Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot filter by tag or list

Fix: Currently, OneZone does not support filtering by tags or lists directly. As a workaround, you can manually search for specific keywords in t... ⇲

Map filter area cannot be changed without removing filter

Fix: To change the map filter area, you will need to first remove the existing filter. To do this, go to the filter settings and select 'Clear Fi... ⇲

UI issue

Cannot view saved places on a map

Fix: If you cannot view saved places on the map, check if there is an option in the app settings to display saved locations. If not, you can manu... ⇲

Difficult to use

Fix: If you find the app difficult to use, consider reviewing the app's tutorial or help section, if available. Familiarizing yourself with the l... ⇲

Search issue

Incorrect location search results

Fix: If you are getting incorrect location search results, ensure that your device's location services are enabled and that OneZone has permissio... ⇲

Payments issue

Premium charge for map access

Fix: If you are facing a premium charge for map access, evaluate whether the features offered in the premium version are worth the cost for your... ⇲

Bugs issue

Loss of saved pins without warning

Fix: To prevent loss of saved pins, regularly back up your app data if the app provides an export or backup feature. Check the app settings for a... ⇲

Compatibility issue

Limited coverage outside London

Fix: If you are outside London and find limited coverage, consider using the app primarily when you are in London or areas where it is known to w... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.2%

Bad experience

27.8%

Neutral

0.0%

~ from our NLP analysis of 18 combined software ratings.

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Private Data onezone collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers