fix problems on Skitto [iphone]

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—— Run into issues on Skitto? Get help pending when official support gets back to you!

skitto
Info:
company: Grameenphone Limited
: https://self.skitto.com/contact-us
: www.skitto.com
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Account issue

Unable to access usage history

Fix: 1. Check Permissions: Go to Settings > Privacy > App Permissions and ensure Skitto has the necessary permissions to access your data. 2. Re... ⇲

No balance information displayed

Fix: 1. Check Account Settings: Go to your account settings within the app to ensure that balance information is enabled. 2. Refresh the App: Cl... ⇲
 
Notifications issue

Missed call alerts not received

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Skitto and ensure that notifications are enabled. 2. Check Do Not Disturb:... ⇲
 
Network issue

skitto does not work offline

Fix: 1. Check Offline Settings: Some apps require specific settings to be enabled for offline use. Check Skitto's settings for any offline mode o... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if Skitto has an in-app support feature or FAQ section that can provide immediate assistance. 2. Community For... ⇲
 
UI issue

skitto interface is confusing

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app that can help you understand its features better. 2. Familiarize Your... ⇲

Difficulties finding send button

Fix: 1. Explore the Interface: Spend some time navigating the app to familiarize yourself with the layout. 2. Look for Tutorials: Check if there... ⇲
 
Login issue

skitto automatically logs out

Fix: 1. Check for Updates: Ensure that you are using the latest version of the app. 2. Change Password: Sometimes, changing your password can re... ⇲
 
Payments issue

Issues with payment processing

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to check you... ⇲
 
Compatibility issue

skitto not compatible with older iOS versions

Fix: 1. Update iOS: If possible, update your iPhone to the latest iOS version by going to Settings > General > Software Update. 2. Use Older Ver... ⇲

Inconsistent performance on iOS

Fix: 1. Restart Your Device: Restarting can often resolve performance issues. Hold the power button and slide to power off, then turn it back on.... ⇲
 
Crashes issue

skitto closes when accessing history

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > Skitto and tap 'Offload App' to clear cache. 2. Reinstall the App: Uninstall an... ⇲
 
Freezing issue

skitto freezes during use

Fix: 1. Update the App: Ensure you have the latest version of Skitto installed. Go to the App Store and check for updates. 2. Restart Your Devic... ⇲
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 what users are saying
Good experience
86.0%

Bad experience
8.7%

Neutral
5.3%

~ from our NLP analysis of 4,315 combined software ratings.

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 Private Data skitto collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics