fix problems on TVB新聞 [iphone]

—— Run into issues on TVB新聞? Get help pending when official support gets back to you!

TVB新聞 - 即時新聞、24小時直播及財經資訊

Info:

company: TVB

: http://news.tvb.com

: news.tvb.com

Chat with our AI-based TVB新聞 Support

🛠️ Common TVB新聞 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TVB新聞 resumes playback unexpectedly after pausing

Fix: Check the app settings for any options related to playback behavior. Some apps have a setting that allows you to control how playback resume... ⇲

Excessive ads before video playback

Fix: Look for any subscription options within the app that may offer an ad-free experience. If available, consider subscribing to the premium ver... ⇲

Audio issue

Playback stops after a short duration in background

Fix: Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure that it is enabled for the... ⇲

Video issue

Video does not play, only audio available

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TVB新聞, and check if an update is available. If so,... ⇲

Crashes issue

TVB新聞 crashes or freezes frequently

Fix: Update the app to the latest version. Go to the App Store, search for TVB新聞, and install any available updates to fix bugs that may cause... ⇲

Ads issue

Ads pop up excessively during navigation

Fix: Check if there are any settings within the app to limit ad frequency. Some apps allow you to adjust ad preferences in the settings menu. O... ⇲

Poor user experience due to ad overload

Fix: Provide feedback within the app if there is an option to do so. While this does not directly solve the issue, it may help the developers und... ⇲

Network issue

Blocked streaming in certain regions

Fix: Use a VPN service to change your IP address to a region where the content is available. Download a reputable VPN app, connect to a server in... ⇲

Privacy issue

Self-censorship and biased reporting concerns

Fix: Explore alternative news sources that provide a broader perspective. Download other news apps that are known for their impartial reporting t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

52.6%

Bad experience

41.1%

Neutral

6.3%

~ from our NLP analysis of 175 combined software ratings.

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Private Data TVB新聞 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics