—— Run into issues on Oak & Stone? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the receipt is clear and legible. Take a photo in good lighting, avoiding shadows or glare. Make sure the entire receipt is visi... ⇲
Fix: Before submitting a receipt, double-check that all required information is clearly visible. This typically includes the store name, date of... ⇲
Fix: Keep a personal log of your points earned and redeemed. This can help you track discrepancies. If you notice a pattern of missing points, do... ⇲
Fix: Take a moment to familiarize yourself with the app's layout and features. Sometimes, frustration stems from not knowing where to find certai... ⇲
Fix: Utilize any available FAQs or help sections within the app. Many common issues are addressed there, and you may find a solution without need... ⇲