fix problems on Health Storylines [iphone]

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Health Storylines
Info:
company: Self Care Catalysts Inc
: https://healthstorylines.com/
: healthstorylines.com
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Customization issue

weight data changes from lbs to kgs

Fix: 1. Check app settings: Open Health Storylines, go to settings, and look for units of measurement. Change it back to lbs if it has switched t... ⇲

diary is too basic

Fix: 1. Use additional note-taking apps: Consider using a separate note-taking app to supplement your diary entries with more detailed informatio... ⇲

symptom sections are general

Fix: 1. Use custom entries: If the app allows, create custom symptoms or tags to better categorize your experiences. OR 2. Keep a separate log... ⇲
 
UI issue

interface design issues

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better, which may help mitigate desi... ⇲

colorful tile view doesn't function

Fix: 1. Restart the app: Close the app completely and reopen it to see if the tile view functions correctly after a restart. OR 2. Check for u... ⇲

layout makes tracking difficult

Fix: 1. Create a tracking system: Use a spreadsheet or a dedicated tracking app to supplement the layout limitations of Health Storylines. OR... ⇲
 
Bugs issue

medication tracking issues

Fix: 1. Double-check medication entries: Ensure that all medications are entered correctly, including dosages and schedules, to avoid tracking er... ⇲

medication sorting issues

Fix: 1. Manually sort medications: If the app allows, manually reorder your medications in the list to prioritize them as needed. OR 2. Use ta... ⇲

bug issues with medication tracking

Fix: 1. Document bugs: Keep a log of any bugs you encounter, including steps to reproduce them, which can help you track patterns and work around... ⇲

Health Storylines is buggy and slow

Fix: 1. Clear app cache and data: If the app has an option to clear cache, do so. If not, consider reinstalling the app to clear any corrupted da... ⇲
 
Support issue

support contact difficulties

Fix: 1. Use in-app help: Look for a help or FAQ section within the app that may provide answers to common issues without needing to contact suppo... ⇲
 
Downloads issue

report download function does not work

Fix: 1. Try a different browser: If you are attempting to download reports through a web interface, switch to a different browser to see if that... ⇲

unable to pull reports

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix reporting issues. OR 2. Use alternative... ⇲
 
Slow issue

lagging during use

Fix: 1. Close background apps: Double-click the home button and swipe up on apps to close them, freeing up resources for Health Storylines. OR... ⇲

slow response time for pill tracking

Fix: 1. Optimize app settings: Review the app settings to see if there are options to reduce the amount of data being processed, which may speed... ⇲
 
Notifications issue

notification issues after study completion

Fix: 1. Check notification settings: Go to your iPhone settings, find Health Storylines, and ensure notifications are enabled. OR 2. Restart n... ⇲

reminders for completed forms

Fix: 1. Check reminder settings: Ensure that reminders are set correctly in the app for completed forms and adjust as necessary. OR 2. Use cal... ⇲
 
Screen issue

Health Storylines shows a white screen after launch

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe up on Health Storylines to close... ⇲
 
Registration issue

stuck on sign-up page

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as connectivity issues can cause the app to hang on the sign-up... ⇲
 
Account issue

time out message during account setup

Fix: 1. Ensure a stable connection: Check your Wi-Fi or cellular data connection to ensure it is stable during account setup. OR 2. Retry late... ⇲
 
Crashes issue

Health Storylines does not work at all

Fix: 1. Restart your device: A simple restart can often resolve issues where the app fails to launch or function properly. OR 2. Reinstall the... ⇲
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 what users are saying
Good experience
52.6%

Bad experience
24.4%

Neutral
23.1%

~ from our NLP analysis of 78 combined software ratings.

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 Private Data Health Storylines collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Diagnostics