—— Run into issues on Mouwasat Hospital? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure you are using the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to reset it... ⇲
Fix: 1. Check the App Store for updates and ensure you have the latest version installed. 2. Uninstall any older versions of the app from your de... ⇲
Fix: 1. Before updating the app, back up your family data if possible. Check if there is an option to export or save data within the app. 2. Afte... ⇲
Fix: 1. Ensure you have a stable internet connection. 2. Try refreshing the lab results page by pulling down on the screen. 3. Clear the app cach... ⇲
Fix: 1. Ensure you are logged into the correct account associated with your medical records. 2. Refresh the app by closing it completely and reop... ⇲
Fix: 1. Ensure you are entering the phone number in the correct format, including the country code if required. 2. Check if your phone number is... ⇲
Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure the app is updated to the latest version available in the App Store. 3. Cl... ⇲
Fix: 1. Double-check your login credentials for accuracy. 2. Ensure your internet connection is stable. 3. Clear the app cache by going to Settin... ⇲
Fix: 1. Check if there is an option to confirm appointments in the app settings or appointment details. 2. If there is no confirmation button, ta... ⇲
Fix: 1. Check your app notification settings by going to Settings > Notifications > Mouwasat Hospital and ensure notifications are enabled. 2. En... ⇲