fix problems on Nearpod [iphone]

​

—— Run into issues on Nearpod? Get help pending when official support gets back to you!

Nearpod
Info:
company: Nearpod
: https://nearpod.zendesk.com/hc/en-us
: nearpod.com
Chat with our AI-based Nearpod Support
   Hello! How can I assist you?  

characters left:
 
Video issue

Outdated video interface

Fix: Check for any available updates for the Nearpod app in the App Store. Keeping the app updated can often resolve interface issues and improve... ⇲
 
Bugs issue

Text box malfunctions

Fix: Try restarting the app. Close Nearpod completely and reopen it to see if the text box functionality improves. OR If the issue persists, t... ⇲

Drawings erased when changing slides

Fix: Make sure to save your drawings before changing slides. Look for a save option or a prompt that allows you to keep your work before transiti... ⇲

Slides transition too quickly

Fix: Look for a setting in the app that allows you to adjust the slide transition speed. Some apps have options for timing between slides. OR... ⇲

Random deletion of submitted answers

Fix: Encourage students to save their answers periodically if the app allows it, to prevent loss of work. OR If this issue occurs frequently,... ⇲
 
Settings issue

Inability to delete saved lessons

Fix: Check if there is an option to manage saved lessons in the app settings. Look for a 'Manage Lessons' or 'Saved Content' section where you ca... ⇲

Inability to edit slides from the app

Fix: Check if there is an option to edit slides in the app settings or during lesson creation. Some features may be hidden in menus. OR As a w... ⇲

No save button for assignments

Fix: Check if the app automatically saves your assignments. Many apps have an auto-save feature that may not be immediately visible. OR If you... ⇲

Inability to share student work

Fix: Explore the app settings to see if there is a sharing option available for student work. Some features may be hidden in menus. OR As a wo... ⇲
 
UI issue

Inconsistent app navigation

Fix: Familiarize yourself with the app's layout by reviewing any available tutorials or help sections within the app. This can help you navigate... ⇲

Messy user interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more effectively. O... ⇲

Annotation misalignment

Fix: Ensure that you are using the latest version of the app, as updates may fix alignment issues. OR If misalignment continues, try adjusting... ⇲
 
Updates issue

Limited drawing and live update features

Fix: Explore the app settings to see if there are any options to enable additional drawing features or live updates. Sometimes, features can be t... ⇲
 
Crashes issue

Nearpod crashes on iPad

Fix: Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If the ap... ⇲
 
Customization issue

Default color for markup tools is black

Fix: Check the app settings to see if there is an option to change the default color for markup tools. Some apps allow customization of tool sett... ⇲
 
Glitches issue

Glitches when launching lessons

Fix: Restart your device to clear any temporary glitches that may be affecting the app's performance. OR If glitches persist, try clearing the... ⇲
 
Account issue

Subscription recognition issues

Fix: Log out of the app and log back in to refresh your subscription status. This can often resolve recognition issues. OR If the problem pers... ⇲
 
Login issue

Frequent logouts from the app

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to logins. OR If the issue continues, check your... ⇲
 
Privacy issue

Inappropriate content on collaboration board

Fix: Report any inappropriate content directly through the app's reporting feature, if available, to help maintain a safe environment. OR As a... ⇲
 
Slow issue

Clunky app performance

Fix: Close any other apps running in the background to free up resources for Nearpod. This can improve performance. OR Consider uninstalling a... ⇲
 
Compatibility issue

Access issues on iPhone

Fix: Check your internet connection to ensure it is stable. A weak connection can cause access issues with the app. OR If access issues persis... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
50.4%

Bad experience
44.0%

Neutral
5.6%

~ from our NLP analysis of 1,857 combined software ratings.

 Switch to these Alternatives:
Quizizz: Play to Learn
Edpuzzle
TPT (Teachers Pay Teachers)
Socrative Student
Canvas Teacher
ClassLink LaunchPad
LockDown Browser
GradePro for grades
Bluebook Exams
Clever

 Private Data Nearpod collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. to Nearpod Gold Edition: $159.99 More storage and lesson delivery features.
  2. NPP "Authors: The Rock Cycle": $4.99 Rick Meyer's presentations contain premium resource materials for Social Studies and Sceince for Elementary and Middle School.
  3. NPP "Authors: Energy ": $4.99 Rick Meyer's presentations contain premium resource materials for Social Studies and Sceince for Elementary and Middle School.
  4. NPP "Authors: What are Cells?": $4.99 Rick Meyer's presentations contain premium resource materials for Social Studies and Sceince for Elementary and Middle School.
  5. NPP "Authors: Drawing Inferences": $4.99 On Jennifer Nichols' presentations you'll find premium resource materials on reading, writing, language, and literature.
  6. Authors: What Makes a Tree Trunk?: $4.99 In this lesson, students take a closer look inside the trunk of a tree. Why does it have so many rings? What are the main parts of a tree trunk? Students will explore these questions through text and images.
  7. Authors: Subtraction with Regrouping Part 1: $4.99 Author: Dianne Leoni. This lesson addresses how place value is used to regroup in 2-digit subtraction. The presentation includes a tutorial video, survey, slide show, quiz, and draw its. Math. Elementary School. Ages: 7+
  8. Social Studies: Causes of the American Revolution: $4.99 Author: Paul Thebert. Students will take polls, draw posters, and take a quiz to demonstrate their knowledge of the causes of the American Revolution. Social Studies. Middle School. Age: 9+
  9. NPP "Authors: Decimals and Fractions": $2.99 Mara Delgado's presentations review a variety of 4th grade standards and assess student understanding of Math vocabulary and concepts.
  10. Authors: Reading Maps: $4.99 In this lesson, students will learn how to read the symbols and colors of maps. Students will learn that map makers use symbols to represent real places, landforms, and other things. Students will practice using a map key.