fix problems on CitusHealth [iphone]

—— Run into issues on CitusHealth? Get help pending when official support gets back to you!

CitusHealth

Info:

company: Citus Health

: http://www.citushealth.com

Chat with our AI-based CitusHealth Support

🛠️ Common CitusHealth Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to save username

Fix: Check if there is an option in the app settings to enable 'Remember Me' or 'Save Username'. If not, consider using a password manager app th... ⇲

Cannot leave after-hour messages

Fix: Use a personal note-taking app to jot down your messages and send them during business hours. Alternatively, consider sending an email to th... ⇲

Messages issue

Chat feature is unreliable

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. If the issue persists, try restarting the app or your devi... ⇲

Messages can only be sent during business hours

Fix: Plan your messages ahead of time and use a reminder app to notify you when business hours start so you can send your messages promptly. OR... ⇲

Long response times for messages

Fix: Set expectations by following up with a polite reminder if you haven't received a response within a reasonable timeframe. This can help prom... ⇲

Account issue

No option to create a new account

Fix: Check if there is a 'Forgot Password' option on the login screen. Sometimes, this can lead to account creation if you are using an email tha... ⇲

CitusHealth fails to recognize user after link is sent

Fix: Ensure that you are clicking the link from the same device where the app is installed. If the link is opened in a browser, it may not redire... ⇲

Registration issue

No registration options available on website

Fix: If the website does not provide a registration option, check if there is a contact form or support email where you can request assistance wi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.8%

Bad experience

33.3%

Neutral

8.9%

~ from our NLP analysis of 45 combined software ratings.

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Private Data CitusHealth collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data