fix problems on PhilaYMCA [iphone]

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—— Run into issues on PhilaYMCA? Get help pending when official support gets back to you!

PhilaYMCA
Info:
company: Greater Philadelphia Young Men's Christian Association
: https://egym.com/us/contact/support
: ymcaphiladelphiafreedomvalley.netpulse.com
Chat with our AI-based PhilaYMCA Support
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Settings issue

PhilaYMCA does not retain selected home branch

Fix: Check if there is an option within the app settings to set or save your preferred home branch. Open the app, navigate to the settings or pro... ⇲
 
Syncing issue

Sync issues with Apple Health

Fix: Ensure that PhilaYMCA has permission to access Apple Health data. Go to your iPhone's Settings, scroll down to 'Health', tap on 'Data Access... ⇲

PhilaYMCA does not import workout data from other apps

Fix: Ensure that the PhilaYMCA app has permission to access data from other fitness apps. Go to Settings > Health > Data Access & Devices, select... ⇲
 
Calendar issue

Class location not included in calendar entry

Fix: Check if there is an option in the app settings to include class location in calendar entries. If available, enable this feature to ensure t... ⇲
 
UI issue

Confusing to switch between branches

Fix: Look for a 'Branch' or 'Location' button within the app that allows you to switch branches easily. This is often found in the main menu or s... ⇲
 
Notifications issue

Notifications for changes can be inconsistent

Fix: Check your notification settings for the PhilaYMCA app. Go to Settings > Notifications > PhilaYMCA and ensure that notifications are enabled... ⇲
 
Customization issue

Old format was preferred by some users

Fix: Explore the app settings to see if there is an option to switch back to a previous layout or theme. Some apps offer this feature to cater to... ⇲

Lacks ability to rearrange main screen buttons

Fix: Check if the app has a customization option in the settings that allows you to rearrange the main screen buttons. This is often found under... ⇲
 
Compatibility issue

iPad view does not support landscape mode

Fix: Check if there is an option in the app settings to enable landscape mode. Some apps have this feature hidden in their settings menu. OR A... ⇲
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 what users are saying
Good experience
95.4%

Neutral
2.4%

Bad experience
2.3%

~ from our NLP analysis of 1,317 combined software ratings.

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 Private Data PhilaYMCA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Diagnostics