fix problems on Its My CU [iphone]

—— Run into issues on Its My CU ? Get help pending when official support gets back to you!

Its My CU Mobile Banking

Info:

company: ISU Credit Union

: https://itsmycreditunion.org/

Chat with our AI-based Its My CU Support

🛠️ Common Its My CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Basic and underwhelming app

Fix: Explore the app settings to customize your experience. Look for options to personalize your dashboard or notifications to make the app feel... ⇲

Rarely updates with new trends

Fix: Check for app updates regularly in the App Store. Sometimes, updates may not be automatic, and manually checking can ensure you have the lat... ⇲

Syncing issue

Does not sync with iPhone or ApplePay

Fix: Ensure that your iPhone's settings allow the app to access necessary permissions. Go to Settings > Privacy > Payment & Shipping and check if... ⇲

Payments issue

Difficult bill pay functionality

Fix: Take time to familiarize yourself with the bill pay section of the app. Look for tutorials or help sections within the app that can guide yo... ⇲

Undisclosed fees for remote deposits

Fix: Review the app's terms and conditions or fee schedule, which may be available in the app or on the bank's website. This can help you underst... ⇲

UI issue

Numeric keyboard issue for account numbers

Fix: Try restarting the app or your iPhone to see if this resolves the keyboard issue. Sometimes, a simple restart can fix temporary glitches.... ⇲

Loading issue

Payee field fails to load

Fix: Clear the app's cache by deleting and reinstalling the app. This can help resolve loading issues by refreshing the app's data. OR Try acc... ⇲

Freezing issue

Its My CU freezes frequently

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary apps or fil... ⇲

Slow issue

Its My CU operates slowly

Fix: Check your internet connection. A slow or unstable connection can affect app performance. Try switching between Wi-Fi and cellular data to s... ⇲

Features issue

Inaccessible remote deposit feature

Fix: Ensure that you are following the correct steps for remote deposit. Check the app's help section for guidelines on how to use this feature e... ⇲

Redirects to webpage for remote deposit

Fix: Bookmark the remote deposit webpage for easier access in the future. This can save time if the app does not provide a direct feature. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

45.0%

Bad experience

35.0%

Neutral

20.0%

~ from our NLP analysis of 20 combined software ratings.

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Private Data Its My CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location