fix problems on C&F [iphone]

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—— Run into issues on C&F ? Get help pending when official support gets back to you!

C&F Mobile Banking
Info:
company: C&F Bank
: https://www.cffc.com/Contact-Us.aspx
: www.cffc.com
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Settings issue

Face ID does not remember settings

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the C&F Mobile Banking app. If it is not, toggle it off and the... ⇲
 
Account issue

password reset required multiple times monthly

Fix: 1. Ensure that you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords. 2. Check... ⇲

C&F does not track account balance accurately

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check for any pending transactions that may not be reflected... ⇲
 
Login issue

no option to reset login if password is forgotten

Fix: 1. Check the app for any 'Forgot Password' link on the login screen. If available, follow the prompts to reset your password. 2. If there i... ⇲

C&F requires re-login after minimizing

Fix: 1. Check the app's settings for any timeout or security settings that may require re-login after a short period. Adjust these settings if po... ⇲
 
Security issue

Touch ID not functioning

Fix: 1. Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the C&F Mobile Banking app. If it is not, toggle it off and... ⇲

security questions loop without progressing

Fix: 1. Ensure that you are answering the security questions correctly. Double-check for any typos or incorrect answers. 2. Clear the app's cach... ⇲
 
Freezing issue

C&F locks up on startup

Fix: 1. Force close the app by double-tapping the Home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen... ⇲
 
Compatibility issue

C&F does not support multitasking

Fix: 1. Use the app in full-screen mode and avoid switching between apps while using C&F Mobile Banking. 2. If you need to reference another app... ⇲
 
Payments issue

deposit feature fails above certain amounts

Fix: 1. Check the app's terms and conditions for any limits on deposit amounts. Ensure that your deposit does not exceed these limits. 2. If the... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.1%

Neutral
1.6%

~ from our NLP analysis of 2,516 combined software ratings.

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 Private Data C&F collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics