fix problems on Кинопоиск [iphone]

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—— Run into issues on Кинопоиск? Get help pending when official support gets back to you!

Кинопоиск: просмотр фильмов
Info:
company: Direct Cursus Computer Systems Trading
: https://yandex.ru/support/kinopoisk
: www.kinopoisk.ru
Chat with our AI-based Кинопоиск Support
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Video issue

Some videos fail to play

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the video plays on a different connect... ⇲

Inconsistent playback stability

Fix: Ensure your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or resetting your router to improve connecti... ⇲
 
Content issue

Limited movie selection

Fix: Explore the app's filters and categories to find more content. Sometimes, movies are categorized in ways that are not immediately obvious, s... ⇲

Removed content without warning

Fix: Regularly check the app's announcements or updates section for any news regarding content changes. This can help you stay informed about wha... ⇲

Limited foreign language options

Fix: Look for specific genres or categories that may feature foreign language films. Sometimes, these are grouped together in the app. OR Cons... ⇲
 
Customization issue

No dark mode

Fix: Check if your iPhone is set to dark mode in the system settings. Go to Settings > Display & Brightness and select 'Dark'. Some apps automati... ⇲
 
Crashes issue

Кинопоиск crashes on launch

Fix: Force close the app and restart your iPhone. To force close, swipe up from the bottom of the screen and pause, then swipe left or right to f... ⇲
 
Slow issue

Slow new UI

Fix: Try restarting the app to see if performance improves. If the app is still slow, consider restarting your iPhone to free up system resources... ⇲
 
Compatibility issue

No Chromecast support

Fix: Consider using an HDMI adapter to connect your iPhone directly to your TV. This allows you to mirror your iPhone screen and play content fro... ⇲
 
Notifications issue

No site notifications

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > Кинопоиск and make sure 'Allow Notifications' i... ⇲
 
UI issue

Disorganized user experience

Fix: Take some time to familiarize yourself with the app's layout. Explore different sections and features to better understand how to navigate t... ⇲
 
Settings issue

No English menus/subtitles

Fix: Check the app settings for language options. Go to Settings > Language and see if there is an option to change the app language to English.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.4%

Bad experience
5.0%

Neutral
1.7%

~ from our NLP analysis of 14,673 combined software ratings.

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КАРО — Билеты в кино

 Private Data Кинопоиск collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Yandex Plus Subscription: $2.49 Yandex Plus Subscription
  2. Yandex Plus Subscription: $2.49 Yandex Plus Subscription
  3. Яндекс Плюс: $4.49 Фильмы и сериалы онлайн и без интернета
  4. Яндекс Плюс: $4.99 Фильмы и сериалы онлайн и без интернета
  5. Плюс с Амедиатекой: $9.49 Фильмы и сериалы онлайн и без интернета
  6. Яндекс Плюс: $4.99 Фильмы и сериалы онлайн и без интернета
  7. Яндекс Плюс: $4.99 Фильмы и сериалы онлайн и без интернета
  8. Яндекс Плюс: $4.99 Фильмы и сериалы онлайн и без интернета
  9. Яндекс Плюс: $2.99 Фильмы и сериалы онлайн и без интернета
  10. Яндекс Плюс: $4.99 Фильмы и сериалы онлайн и без интернета