fix problems on My Community Pharmacy [iphone]

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—— Run into issues on My Community Pharmacy? Get help pending when official support gets back to you!

My Community Pharmacy
Info:
company: Digital Pharmacist Inc.
: http://www.digitalpharmacist.com/support/
: www.digitalpharmacist.com
Chat with our AI-based My Community Pharmacy Support
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Login issue

Login issues and password reset problems

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Notifications issue

No notification for ready prescriptions

Fix: Check the app's notification settings to ensure that notifications are enabled. Go to your phone's settings, find the My Community Pharmacy... ⇲

No notifications for refill availability

Fix: Ensure that notifications are enabled for refill reminders in the app settings. If they are enabled but not working, try toggling them off a... ⇲
 
UI issue

Cannot remove medications from list

Fix: Look for an edit or manage medications option within the app. This may allow you to select and remove medications from your list. If you fin... ⇲

Limited visibility of medications available at pharmacy

Fix: Check if there is a search or filter option within the app to help you find specific medications more easily. Use this feature to narrow dow... ⇲
 
Crashes issue

My Community Pharmacy crashes or fails to load

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲
 
Bugs issue

Duplicate medication entries

Fix: Check if there is an option to merge or edit duplicate entries within the app. If available, use this feature to consolidate your medication... ⇲

Scan feature enters incorrect RX number

Fix: Ensure that you are scanning the prescription label correctly. Hold the camera steady and ensure good lighting for the scan to work accurate... ⇲

My Community Pharmacy does not remember selected pharmacy

Fix: Check the app settings to see if there is an option to set a default pharmacy. If available, select your preferred pharmacy to ensure it is... ⇲
 
Settings issue

Delivery method cannot be changed after ordering

Fix: Before placing an order, double-check your delivery method selection. If you realize a mistake after ordering, contact the pharmacy directly... ⇲
 
Features issue

No auto-fill options for prescriptions

Fix: Check if there is a settings option to enable auto-fill for prescriptions. If not, you may need to manually enter your prescriptions each ti... ⇲

No option to track over-the-counter meds

Fix: Use a separate note-taking app to track over-the-counter medications. Create a simple list with names and dosages for easy reference. OR... ⇲

No option to mark medications as taken

Fix: Use a separate medication tracking app that allows you to log when you take your medications. This can help you keep track of your adherence... ⇲
 
Performance issue

Inconsistent performance and reliability

Fix: Regularly update the app to the latest version to ensure you have the most stable and reliable performance. Check for updates in the App Sto... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
4.1%

Neutral
2.7%

~ from our NLP analysis of 2,640 combined software ratings.

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 Private Data My Community Pharmacy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info