fix problems on Bodygram [iphone]

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company: Bodygram Inc.
: https://bodygram.com/en/
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Camera issue

Auto photo mode lacks sufficient time

Fix: Adjust the settings in the app to allow for a longer countdown before the photo is taken. Look for a settings menu within the app that allow... ⇲

Facial recognition issues prevent scanning

Fix: Ensure that your face is well-lit and clearly visible to the camera. Avoid shadows and obstructions. You may also want to clean the camera l... ⇲
 
UI issue

Past measurements not visible

Fix: Check if you are logged into the correct account associated with your past measurements. Log out and log back in to refresh your data. OR... ⇲

3D model never displayed

Fix: Check for any app updates in the App Store. An outdated version may have bugs that prevent the 3D model from displaying. OR Restart your... ⇲

Inability to delete inaccurate scans

Fix: Look for an option to manage your scans in the app settings or profile section. There may be a delete option available there. OR If no de... ⇲
 
Bugs issue

Inaccurate body measurements

Fix: Ensure that you are following the scanning instructions precisely. Double-check your positioning and the distance from the camera as specifi... ⇲

Waist measurement tool malfunctions

Fix: Ensure that you are following the correct procedure for using the waist measurement tool. Refer to the app's help section for guidance. OR... ⇲

Repeated instructions during scanning

Fix: Check if there is an option to disable tutorial prompts in the app settings. This may help reduce repeated instructions. OR Try completin... ⇲

Incorrect gender representation in scans

Fix: Check your profile settings in the app to ensure that your gender is set correctly. This may affect how the scans are represented. OR If... ⇲

Inaccurate waist measurement claims

Fix: Double-check your positioning and ensure that the camera is capturing the correct angle for waist measurements. Follow the app's guidelines... ⇲

Error messages about missing body parts

Fix: Ensure that you are positioned correctly in front of the camera and that all body parts are visible during the scan. OR Try adjusting the... ⇲

Error codes during analysis

Fix: Take note of the specific error code and search for it in the app's help section or online for specific troubleshooting steps. OR Try res... ⇲

Overall app reliability issues

Fix: Ensure that your iPhone's operating system is up to date, as compatibility issues can lead to app instability. OR Consider uninstalling a... ⇲
 
Network issue

Network errors despite internet connection

Fix: Reset your network settings by going to Settings > General > Reset > Reset Network Settings. This will erase saved Wi-Fi passwords, so be pr... ⇲
 
Settings issue

Language settings not adjustable

Fix: Check your iPhone's language settings by going to Settings > General > Language & Region. Ensure that your preferred language is set correct... ⇲
 
Syncing issue

Sync issues with health app

Fix: Ensure that Bodygram has permission to access the health app. Go to Settings > Privacy > Health and check the permissions for Bodygram. OR... ⇲
 
Freezing issue

Scanning process gets stuck on poses

Fix: If the app freezes, try closing it completely and reopening it. This can often resolve temporary glitches. OR Restart your iPhone to clea... ⇲
 
Crashes issue

Frequent app crashes

Fix: Check for updates in the App Store and install any available updates to fix bugs that may be causing crashes. OR Free up storage space on... ⇲
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 what users are saying
Good experience
59.3%

Bad experience
27.2%

Neutral
13.6%

~ from our NLP analysis of 81 combined software ratings.

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 Private Data Bodygram collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics