fix problems on Explain Everything Whiteboard [iphone]

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Explain Everything Whiteboard
Info:
company: Promethean Ltd.
: https://help.explaineverything.com/
: explaineverything.com
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Customization issue

Limited color selection

Fix: 1. Use the color picker tool to create custom colors. Tap on the color selection area, then use the sliders to adjust the hue, saturation, a... ⇲

Line width changes are problematic

Fix: 1. Check the line width settings before drawing; ensure they are set to your desired thickness. 2. Use the undo feature if the line width ch... ⇲
 
UI issue

Difficult to select and move objects

Fix: 1. Use the selection tool carefully; tap and hold on the object until it is highlighted, then drag it to move. 2. Zoom in on the canvas to m... ⇲

Interface is not intuitive

Fix: 1. Spend some time exploring the app's tutorial or help section to familiarize yourself with the interface. 2. Create a simple project to pr... ⇲

Inconsistent grouping of elements

Fix: 1. When grouping elements, ensure you are selecting all desired items before grouping. Tap and hold to select multiple items, then use the g... ⇲

No scroll option for multi-page documents

Fix: 1. Use the navigation tools provided in the app to switch between pages instead of scrolling. 2. Create a table of contents or index page to... ⇲
 
Bugs issue

Randomly selects eraser tool

Fix: 1. Check if the eraser tool is accidentally being activated by your palm or fingers. Use a stylus or enable palm rejection in the app settin... ⇲

Bugs after updates

Fix: 1. Restart the app after an update to ensure all new features are loaded correctly. 2. Check the app's update notes for any known issues and... ⇲
 
Backup issue

Losing unsaved work

Fix: 1. Make it a habit to save your work frequently by tapping the save icon or using the auto-save feature if available. 2. Enable cloud backup... ⇲
 
Slow issue

Web version is slow

Fix: 1. Clear your browser cache and cookies to improve performance. 2. Ensure you are using a compatible and updated web browser for the best ex... ⇲

Delays in writing with Apple Pencil

Fix: 1. Ensure that your Apple Pencil is charged and connected properly. 2. Restart the app and your iPhone to clear any temporary performance is... ⇲
 
Uploads issue

Exporting issues

Fix: 1. Ensure you have a stable internet connection when exporting files, especially if exporting to cloud services. 2. Check the file format yo... ⇲
 
Payments issue

Limited functionality without subscription

Fix: 1. Explore the free features available and maximize their use for your projects. 2. Consider using the app for specific tasks that do not re... ⇲
 
Learning issue

Learning curve is steep

Fix: 1. Dedicate time to go through the app's tutorials and help resources to build your understanding gradually. 2. Start with simple projects t... ⇲
 
Support issue

Lack of tech support

Fix: 1. Utilize the app's help section or FAQ for common issues and solutions. 2. Search online forums or user communities for advice from other... ⇲
 
Syncing issue

Collaboration features are limited

Fix: 1. Use the available sharing options to collaborate with others, such as exporting files for review. 2. Explore third-party collaboration to... ⇲
 
Settings issue

Inability to lock edits on documents

Fix: 1. Use the export feature to create a final version of your document that cannot be edited. 2. Consider converting your document to a PDF fo... ⇲
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 what users are saying
Good experience
90.1%

Bad experience
6.8%

Neutral
3.1%

~ from our NLP analysis of 8,261 combined software ratings.

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 Private Data Explain Everything Whiteboard collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Individual Monthly Plan: $9.99 Monthly access to all PRO Plan features
  2. [LEGACY] Individual Monthly: $12.99 [LEGACY] Individual Monthly plan
  3. Individual Annual Plan: $89.99 Yearly access to all PRO Plan features
  4. [LEGACY] Individual Monthly: $12.99 [LEGACY] Individual Monthly Plan
  5. Solo Teacher Plan: $34.99 Yearly access to Solo Teacher Plan features.
  6. Advanced Plan: $69.00 Access to all features of Advanced Plan
  7. [LEGACY] Individual Annual: $129.99 [LEGACY] Individual Annual Plan
  8. [LEGACY] EDU Group, Annual: $129.99 [LEGACY] EDU Group, Annual
  9. [LEGACY] Individual Annual: $129.99 [LEGACY] Individual Annual Plan
  10. [LEGACY] EDU Group, Monthly: $12.99 [LEGACY] EDU Group, Monthly