—— Run into issues on UVU Student? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try closing the app completely and reopening it. To do this, double-click the Home button (or swipe up from the bottom of the screen on iPho... ⇲
Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲
Fix: Restart your iPhone. Sometimes, a simple restart can resolve temporary glitches. To restart, press and hold the power button until you see t... ⇲
Fix: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to reset it... ⇲
Fix: Try logging out and then logging back in. If the app allows you to log out, do so and then enter your credentials again to see if this resol... ⇲
Fix: Log out of the app and log back in. This can refresh your session and resolve the expired session issue. OR Check your internet connectio... ⇲
Fix: Check your app settings for any session timeout settings. If available, adjust them to extend the session duration if possible. OR Ensure... ⇲
Fix: Force close the app and reopen it. Double-click the Home button (or swipe up from the bottom) to view open apps, swipe up on the UVU Student... ⇲
Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to ensure the UVU S... ⇲
Fix: Check for any iOS updates. Go to Settings > General > Software Update and install any available updates, as they may resolve compatibility i... ⇲
Fix: Close any other apps running in the background. Double-click the Home button (or swipe up) and swipe up on apps you are not using to close t... ⇲
Fix: Take note of the specific error message you are receiving and search for it online or in the app's help section for specific troubleshooting... ⇲