fix problems on Trailhead GO [iphone]

—— Run into issues on Trailhead GO? Get help pending when official support gets back to you!

Trailhead GO

Info:

company: salesforce.com

: https://trailhead.salesforce.com/help

: trailhead.salesforce.com

Chat with our AI-based Trailhead GO Support

🛠️ Common Trailhead GO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Trailhead GO crashes when posting questions in the community

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Trailhead GO, and check if an update is available.... ⇲

Search function does not work well

Fix: 1. Make sure you are using specific keywords related to the content you are searching for. Try using different combinations of words or phra... ⇲

Compatibility issue

Some modules require a computer to complete

Fix: 1. Check if there are mobile-friendly versions of the modules you are trying to access. Sometimes, the content may be available in a differe... ⇲

Downloads issue

No offline mode for downloading modules

Fix: 1. As a workaround, consider taking screenshots of the module content or using a note-taking app to jot down key points while you have inter... ⇲

UI issue

Difficulty in finding last viewed module

Fix: 1. Check if the app has a 'History' or 'Recently Viewed' section. This feature may help you quickly locate the last module you accessed. 2.... ⇲

Disorganized information for certification preparation

Fix: 1. Create a study plan by outlining the modules and topics you need to cover for your certification. Use a spreadsheet or a note-taking app... ⇲

Customization issue

Lack of advanced filtering for content

Fix: 1. Use the search bar effectively by combining keywords with specific topics or skills you are interested in. This can help narrow down resu... ⇲

Audio issue

No text-to-speech feature

Fix: 1. Use the built-in VoiceOver feature on your iPhone. Go to Settings > Accessibility > VoiceOver and enable it. This will allow you to have... ⇲

Screen issue

Landscape mode on iPad does not utilize full screen

Fix: 1. Check your iPad's display settings. Go to Settings > Display & Brightness and ensure that the display settings are optimized for your dev... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

99.1%

Neutral

0.7%

Bad experience

0.2%

~ from our NLP analysis of 8,702 combined software ratings.

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Private Data Trailhead GO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics