—— Run into issues on Ozee? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. A weak connection can cause d... ⇲
Fix: 1. Review service history: Keep track of your service experiences to identify patterns. If certain specialists provide better service, reque... ⇲
Fix: 1. Confirm equipment availability: Before scheduling a service, inquire about the equipment that will be used. This can be done through the... ⇲
Fix: 1. Use in-app messaging: If available, use the in-app messaging feature to communicate with customer service. This can often yield quicker r... ⇲
Fix: 1. Book in advance: To secure a specialist, try to book your appointments well in advance, especially during peak times. 2. Explore alternat... ⇲
Fix: 1. Confirm appointments: Always confirm your appointment details through the app or via email to ensure everything is in order. 2. Set remin... ⇲
Fix: 1. Set buffer time: When scheduling appointments, allow for extra time in case the specialist is late. This can reduce frustration. 2. Commu... ⇲
Fix: 1. Review payment policies: Familiarize yourself with Ozee's payment policies to understand why advance payment is required. 2. Use secure p... ⇲
Fix: 1. Monitor service quality: Keep a log of your service experiences to identify any trends in quality. This can help you make informed decisi... ⇲