—— Run into issues on MyCreateHealth? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Open the MyCreateHealth app and navigate to the login screen. 2. Click on 'Forgot Password?' and enter your registered email address. 3.... ⇲
Fix: 1. Check your internet connection to ensure you are connected to Wi-Fi or mobile data. 2. Restart your device to refresh the network connect... ⇲
Fix: 1. Ensure you have a stable internet connection. 2. Try submitting feedback again after restarting the app. 3. If the error continues, take... ⇲
Fix: 1. Ensure that you are using the latest version of the app by checking for updates in the App Store. 2. Restart the app to see if the issue... ⇲
Fix: 1. Double-check your username and password for any typos. 2. If you’ve forgotten your password, use the 'Forgot Password?' feature to reset... ⇲
Fix: 1. Wait for a few minutes and try logging in again, as accounts may automatically unlock after a short period. 2. If you have forgotten your... ⇲
Fix: 1. Ensure that you have access to the device or app where your two-step verification code is sent (e.g., SMS, authenticator app). 2. If you... ⇲
Fix: 1. Ensure you are logged into your account and that your profile is fully set up. 2. Check if there are any updates available for the app th... ⇲
Fix: 1. Close any other apps running in the background to free up system resources. 2. Clear the app cache by going to Settings > MyCreateHealth... ⇲
Fix: 1. Ensure that your device's operating system is up to date. Go to Settings > General > Software Update. 2. Clear the app cache by going to... ⇲
Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try loading it again. 3. If the issue persists, try closing... ⇲
Fix: 1. Ensure that you are entering all required information correctly and that it meets any specified criteria (e.g., password strength). 2. Ch... ⇲
Fix: 1. Check the app's settings or help section for any available FAQs or troubleshooting guides. 2. Look for any alternative contact methods, s... ⇲
Fix: 1. Familiarize yourself with the app's layout and features by exploring each section. 2. Use any available tutorials or help sections within... ⇲
Fix: 1. Check the app's settings to see if there is an option to add or edit policyholder information. 2. Ensure that you are using the latest ve... ⇲
Fix: 1. Ensure that you are saving your preferences after making changes. Look for a 'Save' button or similar option. 2. Restart the app after sa... ⇲